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Salesforce Team Lead

hace 4 meses

Barcelona, España Nuvolar A tiempo completo

Nuvolar is looking for a **Salesforce Team Lead** to join our international #NuvoFamily and become a key player in developing outstanding solutions for clients across the globe.

Join Nuvolar and develop complex-industry IT solutions and skyrocket your career with industry pioneers

**Why us?**

At Nuvolar, we are a team of around +90 talented people devoted to developing amazing software solutions.** **Our people are our greatest asset and one of the key reasons Nuvolar has been certified as a GREAT PLACE TO WORK. Want to hear what our employees have to say about working here? Check out how we achieved the Great Place to Work certification.

**The role**

**Expected Functions / Key Results**:

- People management, including weekly one-on-one and supporting team members with their workload and portfolio
- Help to manage multiple customer solutions and projects effectively when needed
- Hours and budget management for their team members and the clients within their team's shared portfolio
- Guide team members on best practices for technical solutions and client relationship management
- Interview and on-board new staff
- Together with the Director of Managed Services and peer team leads, develop and improve upon systems, processes, and procedures to ensure staff and clients are able to work together clearly and efficiently
- Manage Team capacity plan and assignment for projects/process enhancements.
- Contribute to the work of Operations team:

- Provide best practices guidance and solutions based on business needs
- Collaborate with Technical Analysts, Developers, and other Craftsman resources to delegate work as needed

Facilitate client meetings /demos
- Effectively escalate issues to the Head of Operations and Sales in a timely manner.

**Requirements**:

- **+3 years** of experience working with Salesforce on different platforms
- Be a critical thinker: solve tough problems for the world's biggest brands, work together, and be relentless in ensuring successful outcomes for clients.
- Leveraging a strong understanding of Salesforce (multi-cloud) capabilities and limitations to clearly communicate those to customers.
- Ability to lead projects and leverage with clients and the ability to work in a fast paced environment
- Familiarity with Agile Software Development Methodologies.
- Strong oral and written communication skills in English and Spanish
- Combination of Foundational and advanced Certifications such as Certified Administrator, Platform Developer I, Platform App Builder, Sales Cloud Consultant, Mulesoft, Omnistudio

**Benefits**
- Flexible remote work policy (you can decide if you'd like to work 100% remotely or come to our offices in Barcelona)
- Flexible working hours
- Summer schedule in July and August
- Enjoy every other Friday as a day off
- Career path with continuous training
- Time off to volunteer and support any nonprofit cause you choose
- Day off on your birthday
- Private Health Insurance
- Gym allowance
- Phantom shares options
- Free languages classes

**What can you expect from our hiring process**

**1st step: Phone call with our Talent Acquisition team**

**2nd step: Technical test**

If the cultural fit interview goes well, we will invite you to move forward and solve a technical challenge based on your role and experience and assessed by our technical team.

**3rd step: Technical Interview with the team**

After passing the technical test, it's time for a technical discussion around the exercise to better understand your skills and an introduction to the Tech Lead and other team members to give you a better idea of Nuvolar's team culture and so you can meet some potential future colleagues.

**4th step: HR Interview**

**Want to learn more about life at Nuvolar?** Take a look at our social channels:
LinkedIn | Instagram | Glassdoor | Medium—
- If your profile fits the position, and you are excited about becoming a Nuvolad or Nuvolady, we would love to hear from you
- Nuvolar Works is an equal opportunity employer and will not discriminate against any applicant on the basis of age, gender, sexual orientation, disability, national origin, race, or religion._