Retail Training Coordinator

hace 3 meses


Barcelona, España Pronovias A tiempo completo

Pronovias

Con sede en Barcelona y fundado en 1964, Pronovias Group es el primer grupo nupcial global que está dando forma al futuro de nuestra industria para cada novia.
Nuestro equipo, con alrededor de 1.000 personas empleadas, está unido por una pasión y motivación compartidas para hacer que cada mujer sea verdaderamente feliz.
Somos un grupo de marcas pioneras en novias, cada una conocida por la creatividad de nuestra innovación: Pronovias, Vera Wang Bride, St Patrick, White One, Nicole y Ladybird.
Los vestidos de novia y fiesta del Grupo se venden en más de 105 países a través de una red de 100 tiendas y más de 4.000 puntos de venta.
Te invitamos a experimentar la magia del mundo nupcial

Descripción de la oferta

We at PRONOVIAS GROUP, Global leader in the Bridal industry, are currently looking for a professional and talented Retail Training coordinator & communication to join our Retail Team in our Barcelona HQ.

PRONOVIAS GROUP seeks for people who are passionate about Fashion; love to be part of a growing and challenging international environment; inspiring and empowering people and are not afraid to make the difference.

Headquartered in Barcelona and founded in 1964, Pronovias Group is the first global bridal group shaping the future of our industry for every bride.

We are a group of pioneering bridal brands, each known for the creativity of our innovation: Pronovias, Vera Wang Bride, St Patrick, White One, Nicole and Ladybird.

The Group’s bridal and eveningwear dresses are sold in more than 105 countries through a network of 100 stores and more than 4,000 points of sale.

We come together to be part of something bigger than ourselves. Combining our legacies to form a unique vision. Creating our industry’s first global bridal group. Using our expertise, creativity, and breadth to transform how the business of bridal is done today and shaping how it’s done in the future.

**About the role**:
1- TRAINING

Define the annual global training plan as well as the implementation on the field and in HQ and proactive monthly assessment and monitoring of the sales team's processes & projects.

The plans will be addressed to stores and regional management as well as sales teams and BOH teams.

Our goals are to enhance the high-end customer ceremony and product story telling knowledge as well as key skills and store agile operations.

Convention coordination for Retail Team.

2- COMMUNICATION

Define and agile a clear communication platforms and ways of engaging with the store teams.

Develop the intranet as main core tool for the in-store communication.

Monitor the impact of the communication on the teams including franchises.

Monthly and weekly preparation and sending communications to stores.

3- CUSTOMER MANAGEMENT

Booking tool and store scheduling management.

Legal area coordination (conditional changes etc.)

4- PROJECTS

Active participation & follow up in business optimization projects related to training, communication, and customer experience.

Management of queries and incidents related to Retail projects / processes by the stores team, as well as their follow-up, to ensure that the stores and franchisees team have the necessary support.

Carrying out key reports and recurring analysis.

**Requisitos**:
BSc in Business management.

Training coordination skills and experience.

Previous experience in a similar position.

Experience using Microsoft Office (Excel and PowerPoint).

Goal orientated with the ability to set priorities, meet deadlines, and work independently.

Organized and detail oriented.

Effective and proficient oral & written communication and presentation skills in Spanish and English, the knowledge of French and Italian will be considered as a plus.

WHAT DOES PRONOVIAS GROUP OFFER?

Ethical workplace environment that embraces the diversity that makes us special. Having to opportunity to join our CSR strategy focused on women empowerment, environmental sustainability, and community impact.

**Benefits to improve work-life balance**: flexibility on entry and exit, intensive day on Fridays, work from home policy.

Possibility to join our flexible remuneration plan which includes health insurance, transport tickets, nursery school tickets and training related to our business.

Company canteen with subsidized meals and breakfasts.

**Team building activities to promote our companies' values**: respect, innovation. empowerment, performance driven and teamwork.

Private parking and company shuttle bus.

**Ubicación**: Barcelona (España) Tipo de Contrato: Indefinido Jornada laboral: Jornada completa Sector: Moda Vacantes: 1 Disciplina: Operaciones Modalidad de trabajo: Híbrida



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