Email & Chat / Technical Support - Fluent French

hace 4 semanas


Barcelona, España CPM A tiempo completo

**Description**:
**Our Client**

**We Care**: Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.

**We´re Curious**:Proactive approach to problem-solving and a “can do” attitude.

**We Achieve Together**:Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.

**_What you’ll be doing?_**
- Analyse the client's situation to reply to them quickly and efficiently
- Identify technical incidents, apprehend them, and provide an appropriate solution
- Offer adequate solutions with a positive approach
- Organise product returns and follow up on exchanges and repairs

**Requirements**:
**_ What skills & experience you’ll bring to us_**?**
- Native or Bilingual French language.
- Fluent English
- You are very well organised and have excellent interpersonal skills
- You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions
- Within our dynamic, motivated, and multicultural team, you will reply to the demands of our customers for all the products in the Netatmo range
- You know how to work within a team, you are easygoing
- You adjust quickly to new environments, and you are able to follow procedures and deal with deadlines

**Benefits**:
**_ What do we offer?_**
- **Contract**:Permanent contract (1-month probation period)
- **Full-time**:39h/week
- **Working days/Hours**:

- Monday to Friday, between 09:00 AM and 19:00 PM
- One Saturday every month, 09:00 AM to 18:00 PM
- **Salary**:21,000€ per year
- **Holidays**: 24 per calendar year
- **Hybrid model**: Working 2 days from home
- **Training**: 3 weeks from the office, Monday to Friday
- **Start date**:17th of September

**Who we are**

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.

wecare #wearecurious #weachievetogether



  • Barcelona, España CPM International A tiempo completo

    **Our Client** **We Care**: Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**:Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**:Strong teamwork ethic, contributing to personal and team targets/SLA while working on...


  • Barcelona, Barcelona, España CPM A tiempo completo

    Description:Our ClientWe Care: Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.We ́re Curious:Proactive approach to problem-solving and a "can do" attitude.We Achieve Together:Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel...


  • Barcelona, España David Kennedy Recruitment A tiempo completo

    Position: Technical Support Agent Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Analyse the client's situation to reply to them quickly and efficiently - Identify technical incidents, apprehend them, and provide an appropriate solution - Offer adequate solutions with a positive...


  • Barcelona, España Careerxtra A tiempo completo

    Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Analyse the client's situation to reply to them quickly and efficiently - Identify technical incidents, apprehend them, and provide an appropriate solution - Offer adequate solutions with a positive approach - Organize product returns and...


  • Barcelona, España CPM International A tiempo completo

    **Our Client** **We Care**:Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**: Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA while working on...


  • Barcelona, España CPM A tiempo completo

    **Description**: **Our Client** **We Care**:Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**: Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Our ClientWe Care:Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.We ́re Curious: Proactive approach to problem-solving and a "can do" attitude.We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.**_What...


  • Barcelona, España JUJUR A tiempo completo

    Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Analyse the client's situation to reply to them quickly and efficiently - Identify technical incidents, apprehend them, and provide an appropriate solution - Offer adequate solutions with a positive approach - Organise product returns and...


  • Barcelona, Barcelona, España CPM A tiempo completo

    Description:Our ClientWe Care:Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.We ́re Curious: Proactive approach to problem-solving and a "can do" attitude.We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel...


  • Barcelona, Barcelona, España Job Squad A tiempo completo

    Reference: WESP*You need an EU passport to apply*We offer Performance bonusesPaid training and educationRelocation package (flight ticket and one month accommodation)Discount on gym membershipPotentially Spanish lessonsDevelopment opportunities (get promoted within the company)Public health insuranceSocial activities: strolling around the city,hiking, team...


  • Barcelona, España Job Squad A tiempo completo

    Reference: WESP*You need an EU passport to apply*We offer Performance bonusesPaid training and educationRelocation package (flight ticket and one month accommodation)Discount on gym membershipPotentially Spanish lessonsDevelopment opportunities (get promoted within the company)Public health insuranceSocial activities: strolling around the city,hiking, team...


  • Barcelona, Barcelona, España Job Squad A tiempo completo

    Reference: WESP *You need an EU passport to apply We offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation)Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city,hiking,...


  • Barcelona, Barcelona, España Job Squad A tiempo completo

    Reference:WESP*You need an EU passport to apply*We offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation)Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city,hiking,...


  • Barcelona, España Job Squad A tiempo completo

    Reference: WESP *You need an EU passport to apply* We offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the...


  • Barcelona, España Job Squad A tiempo completo

    Reference: WESP *You need an EU passport to apply* We offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the...


  • Barcelona, España CPM A tiempo completo

    **Description**: Our Client **Netatmo **develops groundbreaking, intuitive, and beautifully designed connected consumer electronics. Truly smart, our innovative products provide a seamless experience that helps users create a safe, healthy, comfortable, and eco-friendly. As a **Pre-Sales Customer Support Agent**, you will be working within a dynamic,...


  • Barcelona, España CPM International A tiempo completo

    Our Client **Netatmo **develops groundbreaking, intuitive, and beautifully designed connected consumer electronics. Truly smart, our innovative products provide a seamless experience that helps users create a safe, healthy, comfortable, and eco-friendly. As a **Pre-Sales Customer Support Agent**, you will be working within a dynamic, motivated, and...


  • Barcelona, Barcelona, España Ulrich GmbH & Co. KG A tiempo completo

    Reference: WESP*You need an EU passport to apply*We offerPerformance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city,hiking,...


  • Barcelona, Barcelona, España CPM A tiempo completo

    Description:Our ClientNetatmo develops groundbreaking, intuitive, and beautifully designed connected consumer electronics. Truly smart, our innovative products provide a seamless experience that helps users create a safe, healthy, comfortable, and eco-friendly. As a Pre-Sales Customer Support Agent, you will be working within a dynamic, motivated, and...


  • Barcelona, España CPM A tiempo completo

    **Description**: **Our Client** **We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**: Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA...