Customer Experience Internship

hace 2 semanas

Madrid, España Spotahome A tiempo completo

**Why us?**:
**Remote flexibility, we trust our team and we are goal oriented**
**Paid internship**:700 euros gross per month with a 6 month duration.
**Starting date**: February 2024
A hands-on Tutor to help you learn and grow in the Operation and Customer Experience fields.
**People**. Work with talented, committed and supportive teammates
**International** work environment with more than 16 nationalities
**No politics or bureaucracy**. Only a great environment for you to achieve your best work

**Your mission**:
Ready for your next adventure?

Spotahome is looking for a Customer Experience Intern to join our Operations team. A hands-on and proactive person who is used to taking responsibility for reaching their team goals. The position will assist and support our CX agents in optimizing every touchpoint within the customer journey.
You’ll be joining a supportive and collaborative team learning all about the Customer Journey process and how to provide potential and existing customers with an exceptional experience.

You will also learn about the PropTech industry, work with different IT tools and ticketing systems and gain relevant experience in a fast paced, friendly open collaborative culture - we help one another win because of our united team vision.

**What will you be doing?**
- Support the Customer Experience team in their success analysis by gathering insights on a customer’s journey through the platform, in order to help solve issues and push user recurrency
- Train on handling client experience and disputement management skills
- Learn about the PropTech industry in all of our core markets and at an international level.

**Your profile**:

- ** High English and German or Italian native level**. Other languages are a plus.
- Clear communication skills and a proactive and positive approach.
- Interest in technology, property and travel industry
- Organisational skills and the ability to multitask.
- Agility, desire to learn and a start up mentality
- ** Ability to sign an internship agreement with your educational institution.**

**About us**:
**Spotahome** is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition. Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals.

At Spotahome we make renting easy by allowing people to book completely online from wherever they are in the world, with the knowledge that the property they are booking is real and accurate. We are the only ones sending “Homecheckers” to make videos, floorplans, and photos to the almost 100,000 properties across Europe.

So far we’ve helped over 150,000 renters find their perfect home - no more traditional viewings, no more time-wasting, just easy online renting
We are backed by some of the most highly reputed international investors from Silicon Valley, the UK, and Spain; having raised €80+ Million to date.

  • Customer Experience Internship

    hace 4 semanas

    Madrid, España Spotahome A tiempo completo

    **Why us?**: **Remote flexibility, we trust our team and we are goal oriented** **Paid internship**:700 euros gross per month with a 6 month duration. **Starting date**: April 2024 A hands-on Tutor to help you learn and grow in the Operation and Customer Experience fields. **People**. Work with talented, committed and supportive teammates **International**...

  • Customer Experience Intern

    hace 4 semanas

    Madrid, España Perfumes Loewe A tiempo completo

    **Position**: **Are you passionate about the luxury sector?** Join the world of luxury fragrance with LOEWE Perfumes, a renowned brand synonymous with elegance and creativity. We are thrilled to announce an exclusive internship opportunity for a **Customer Experience Internship **to gain hands-on experience and contribute to our prestigious brand. If you...

  • Customer Experience Support Intern

    hace 4 semanas

    Madrid, España Thermo Fisher Scientific A tiempo completo

    **Customer Experience Support Intern** Direct Report To: Customer Care Manager, Iberia Group/Division: Life Sciences Position Location: Spain - Alcobendas (Madrid) When you are part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is...

  • Customer Experience

    hace 4 semanas

    Madrid, España Cepsa A tiempo completo

    Qué esperamos de ti:Integrado/a en el área de Mobility & New Commerce, serás responsable de dirigir la estrategia de experiencia de cliente, liderando el funcionamiento y avance de un sistema global. Responsabilizándose de su lanzamiento, impulso y mantenimiento, además de su medición a través de los KPIs definidos (CSAT, NPS y CES) para los clientes...

  • Customer Experience

    hace 4 semanas

    Madrid, Madrid, España CEPSA A tiempo completo

    Qué esperamos de ti: Integrado/a en el área de Mobility & New Commerce, serás responsable de dirigir la estrategia de experiencia de cliente, liderando el funcionamiento y avance de un sistema global. Responsabilizándose de su lanzamiento, impulso y mantenimiento, además de su medición a través de los KPIs definidos (CSAT, NPS y CES) para los clientes...

  • Junior en Customer Experience

    hace 4 semanas

    Madrid, España CaixaBank A tiempo completo

    Madrid, ESBuscamos 2 personas recién tituladas o que hayan finalizado sus estudios de máster recientemente para incorporarse al área de Customer Experience de CaixaBank. **¿Qué proyectos desarrollamos?**: El área de Customer Experience desarrolla la estrategia para mejorar la experiência del cliente. Es responsable de diseñar la metodología de...

  • Customer Experience

    hace 4 semanas

    Madrid, España CEPSA A tiempo completo

    Qué esperamos de ti:  Integrado/a en el área de Mobility & New Commerce, serás responsable de dirigir la estrategia de experiencia de cliente, liderando el funcionamiento y avance de un sistema global. Responsabilizándose de su lanzamiento, impulso y mantenimiento, además de su medición a través de los KPIs definidos (CSAT, NPS y CES) para los...

  • Miravia-customer Experience Project Manager-madrid

    hace 6 días

    Madrid, España Alibaba A tiempo completo

    **Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 3 year - Responsibilities: - Deep understanding and analysis of the information collected from the Voice of Customer program to identify root causes - Identify and define initiatives in the different stages of the Customer Journey together with the internal teams, with an...

  • Prácticas Customer Experience

    hace 4 semanas

    Madrid, España Ucademy A tiempo completo

    Hola Crack!! Estamos buscando a nuestro próximo becario/a para el equipo de Customer Experience. Queremos que seas parte de este reto y te sumes a nuestro equipo. Para que entiendas te contamos un poco.. ¿Quienes somos? Ucademy está fundada por 3 ingenieros apasionados por la tecnología y la educación con varios proyectos emprendidos. Hemos vivido...

  • Customer Service Internship in Madrid

    hace 4 semanas

    Madrid, España CommScope A tiempo completo

    In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Are you looking to kickstart your career in the dynamic field of supply chain management? Join our team in Madrid, Spain for an internship and gain hands-on experience in order management, asset management, and customer support. You'll manage...

  • Customer Experience Senior Manager, Digital Banking

    hace 3 días

    Madrid, España Western Union A tiempo completo

    -Western Union Madrid, Spain Posted 11 hours ago Permanent Competitive **Customer Experience Senior Manager, Digital Banking**: - Madrid, Spain** Are you keen on ensuring the highest quality of customer experience in digital finance? Does working for a company where you can implement new strategies and solutions in the customer experience sound exciting...

  • English Teacher Internship in Madrid Spain

    hace 6 días

    Madrid, España Training Experience A tiempo completo

    **DESCRIPTION OF THE COMPANY**: - Spanish language academy located in Madrid which conducts English, French, Portuguese, Italian and Chinese classes for schools, companies, and groups. The company has a broad selection of services which includes general, technical and legal translations. The Academy uses their own material to carry out in classes and has a...

  • English Teacher Internship in Madrid Spain

    hace 6 días

    Madrid, España Training Experience A tiempo completo

    **DESCRIPTION OF THE COMPANY**: - Spanish language academy located in Madrid which conducts English, French, Portuguese, Italian and Chinese classes for schools, companies, and groups. The company has a broad selection of services which includes general, technical and legal translations. The Academy uses their own material to carry out in classes and has a...

  • English Language Assistant Internship in Madrid

    hace 6 días

    Madrid, España Training Experience A tiempo completo

    **DESCRIPTION OF THE COMPANY**: - This company functions as an educational centre with a wide range of courses available to children of different age groups. The headquarters is located in a beautiful historical setting close to Madrid and specialises in language education. **COMPANY SECTOR**: - EDUCATION **LOCATION**: - Talamanca de Jarama...

  • Customer Support Internship

    hace 4 semanas

    Madrid, España Abbott Laboratories A tiempo completo

    **Sobre** Abbott** Abbott es un líder mundial en atención médica, impulsando la innovación para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica. **Trabaja en** **Abbott** En Abbott, puede hacer un trabajo que importa y ayudar a las personas a vivir una vida más...

  • Calvin Klein

    hace 2 semanas

    MADRID, España ALL WE WEAR GROUP Teletrabajo Freelance A tiempo completo

    We are on the lookout for an enthusiastic AWWG Showroom Summer Sales Support Internship to join our incredible team at All We Wear Group in Madrid. Growing your career as a Internship PVH Showroom Summer Sales Support Internship is a terrific opportunity to develop exceptional skills. If you are strong in creativity, project management and have the right...

  • Customer Operations Intern

    hace 4 semanas

    Madrid, España Embat A tiempo completo

    Intern - Full time - Hybrid (28010, Madrid, Madrid, Spain) - Customer Success Embat was born to design the best way for small and medium-sized enterprises (“SMEs”) to plan their finances and monitor their cash flow. We are building a financial management platform that allows them to understand what has happened in the past, track what is happening today...

  • Summer Camp Assistant Internship in Madrid Spain

    hace 6 días

    Madrid, España Training Experience A tiempo completo

    **DESCRIPTION OF THE COMPANY**: - This company functions as an educational centre with a wide range of courses available to children of different age groups. The headquarters is located in a beautiful historical setting close to Madrid and specialises in language education. **COMPANY SECTOR**: - EDUCATION **LOCATION**: - Talamanca de Jarama...

  • Calvin Klein

    hace 2 semanas

    Madrid, España All We Wear Group A tiempo completo

    We are on the lookout for an enthusiastic AWWG Showroom Summer Sales Support Internship to join our incredible team at All We Wear Group in Madrid. Growing your career as a Internship PVH Showroom Summer Sales Support Internship is a terrific opportunity to develop exceptional skills. If you are strong in creativity, project management and have the right...

  • Responsable Customer Experience

    hace 4 semanas

    Madrid, España CE Consulting A tiempo completo

    ¡Estamos buscando un/a profesional apasionado por la experiência del cliente para unirse al equipo de nuestro cliente, una empresa líder en su sector, con productos innovadores para profesionales y empresas del ámbito jurídico y legal, y un portfolio de soluciones legaltech, tecnologías de IA generativa y apoyo con soluciones digitales de marketing y...