![Webhelp](https://media.trabajo.org/img/noimg.jpg)
French Speaking
hace 3 días
**Location**
- Barcelona, Spain**Language**
- French***
**Description**:
**Why join us?**
Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.
We are looking for an **French speaking - Remote Support Engineer** to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. The team of Remote Support Engineers are part of the 3D Solution Services Team within the Global Aftermarket 3D Organization and.
Our Remote Support Engineers are responsible for remotely resolving the technical issues of customers, identifying the parts required and the convenience of sending a Field Services Engineer to repair the product onsite.
**What we offer you**
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits at Webhelp:
- Full-time contract: 39 hours/week.
- Monday - Friday from 09:00 to 18:00.
- Competitive salary and performance bonus: on-target earnings between 24,000 - 27,000 euros gross/year, depending on the seniority level.
- Great office location in Barcelona.
- Friends hunting (referral) bonus.
- Full paid training about the company and the project you will be working on.
- Career development program and specialized courses.
- Opportunities for a career abroad through the Webhelp International Mobility Program.
What you’ll experience at Webhelp
As a **Remote Support Engineer** in our team, you will:
- Trigger an onsite interaction (parts and/or FSE dispatch) in case the issue cannot be fixed remotely.
- Keep customers informed of the status of their case, elevating issues as needed within the Support Organization and ensuring that Service Level Agreements are met.
- Document case history and interactions with customer to ensure proper handover to field, product/case history tracking and reporting. (Issue, Customer Inputs, Data Gathered, Troubleshooting performed, etc.).
- Contribute to maintain the Knowledge Mgmt. System, sharing the knowledge with the rest of the organization.
- Assist Field Service Engineers during onsite troubleshooting.
- Build a professional relationship with the primary accounts assigned though specific customer needs understanding and installed base knowledge that generates mutual trust and enhances customer experience.
- Master Technical knowledge on Meltio 3D printing products and technologies and transmit this knowledge to customers and peers.
**We’ll be a great match if you**:
- Have a native level of French language and advanced English.
- Possess strong technical background with BA in Science/Engineering (Mechanical, Industrial, Electrical, or equivalent).
- Technicians with a strong background in technical troubleshooting without an engineering degree are welcome to apply.
- Ability to work collaboratively in an ethnically, linguistically, and culturally diverse environment.
- Share our values of commitment, unity, integrity, recognition, and WOW.
**We´ll value if you**:
- Can follow and read electrical/electronic diagrams.
- Have experience in a customer facing role.
- Possess experience in Additive Manufacturing technology, 3D Modeling Software, CAM software - and/or 3D printing workflows will be valued.
- Come with experience in Robotics or Computer Numerical Control for machining will be valued.
**Don’t meet every single requirement?**
**Who we are**
Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.
**If this sounds like you, join us at Webhelp**
**Webhelp is an equal-opportunity employer
-
French-speaking Customer Representative
hace 3 meses
Barcelona, España City Job Offers A tiempo completo**French-speaking Customer Representative - Wellness & Health Industry in Barcelona** Are you a native French speaker and want to live in Barcelona? We are looking for French speakers to provide quality Customer Service for an important company in Barcelona. **French-speaking Customer Service Agent in Barcelona** **Your profile**: - Your first language...
-
French-Speaking Customer Service
hace 1 mes
Barcelona, España Jr Spain A tiempo completocol-wideJob Description:**French-speaking Customer Service in Barcelona**Is French your mother tongue? Are you curious, a problem solver person and a good listener? If you fit with this description, you are in the right place!We have a Customer Service position with great benefits and career opportunities for you!**French-speaking Customer Advisors in...
-
French-Speaking Customer Service
hace 4 semanas
Barcelona, España Jr Spain A tiempo completocol-wideJob Description:**French-speaking Customer Service in Barcelona**Is French your mother tongue? Are you curious, a problem solver person and a good listener? If you fit with this description, you are in the right place!We have a Customer Service position with great benefits and career opportunities for you!**French-speaking Customer Advisors in...
-
French-speaking Customer Service
hace 4 semanas
Barcelona, España City Job Offers A tiempo completo**French-speaking Customer Service in Barcelona** Is French your mother tongue? Are you curious, a problem solver person and a good listener? If you fit with this description, you are in the right place! We have a Customer Service position with great benefits and career opportunities for you! **French-speaking Customer Advisors in Barcelona** Share your...
-
French & Spanish Speaking Account Manager
hace 3 semanas
Barcelona, España Recruitment Direct Ltd A tiempo completo**French & Spanish Speaking Account Manager** **Barcelona, Spain** **€32,000 per year + relocation assistance** Excellent opportunity to join this expanding company, dealing with customers over the phone, advising them to ensure they are receiving the right products and maximising revenue. The role will require calling customers regularly to obtain...
-
French & Italian Speaking Account Manager
hace 3 semanas
Barcelona, España Recruitment Direct Ltd A tiempo completo**French & Italian Speaking Account Manager** **Barcelona, Spain** **€32,000 per year + relocation assistance** Excellent opportunity to join this expanding company, dealing with customers over the phone, advising them to ensure they are receiving the right products and maximising revenue. The role will require calling customers regularly to obtain...
-
French & Romanian Speaking Account Manager
hace 3 semanas
Barcelona, España Recruitment Direct Ltd A tiempo completo**French & Romanian Speaking Account Manager** **Barcelona, Spain** **€32,000 per year + relocation assistance** Excellent opportunity to join this expanding company, dealing with customers over the phone, advising them to ensure they are receiving the right products and maximising revenue. The role will require calling customers regularly to obtain...
-
French-speaking Sales Representative Wanted
hace 4 semanas
Barcelona, España City Job Offers A tiempo completo**French-speaking Sales Representative wanted in Barcelona** If you are a French in Barcelona and you are eager for success, this is exactly the right opportunity for you. We are in search of French-speakers to work from Barcelona call center in a multicultural team of adventurous people from over 29 nationalities. Read on and get a Sales Job in your mother...
-
French-Speaking Sales Representative Wanted
hace 1 semana
Barcelona, España Jr Spain A tiempo completocol-wideJob Description:**French-speaking Sales Representative wanted in Barcelona**If you are a French in Barcelona and you are eager for success, this is exactly the right opportunity for you. We are in search of French-speakers to work from Barcelona call center in a multicultural team of adventurous people from over 29 nationalities. Read on and get a...
-
French Speaking
hace 2 semanas
Barcelona, Barcelona, España Webhelp A tiempo completoAdvisorLocation Barcelona, SpainLanguage French***Description:French speaking Customer RepresentativeWhy join us?Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.We are looking for French speaking Customer Representative **to join our exciting projects, with...
-
French Speaking Sales Representative
hace 3 semanas
Barcelona, España Cross Border Talents A tiempo completoWe are a leading software company specializing in innovative solutions designed to enhance business efficiency and productivity. With a strong global presence, we are dedicated to delivering cutting-edge technology and exceptional customer service. As we continue to expand, we are looking for talented individuals to join our team and contribute to our...
-
French-speaking Customer Service
hace 2 semanas
Barcelona, Barcelona, España City Job Offers A tiempo completoFrench-speaking Customer Service in BarcelonaIs French your mother tongue? Are you curious, a problem solver person and a good listener? If you fit with this description, you are in the right placeWe have a Customer Service position with great benefits and career opportunities for youFrench-speaking Customer Advisors in BarcelonaShare your passion for...
-
French-Speaking Customer Service
hace 2 semanas
Barcelona, Barcelona, España Jr Spain A tiempo completocol-wideJob Description:French-speaking Customer Service in BarcelonaIs French your mother tongue? Are you curious, a problem solver person and a good listener? If you fit with this description, you are in the right placeWe have a Customer Service position with great benefits and career opportunities for youFrench-speaking Customer Advisors in BarcelonaShare...
-
Customer Success Executive
hace 1 mes
Barcelona, España Bizaway A tiempo completo.Customer Success Executive - French SpeakingCustomer Success Executive - French Speaking Email About BizAwayHere at BizAway, we Deliver the Future of Travel. About BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability, on a daily basis we support...
-
Customer Success Executive
hace 4 semanas
Barcelona, España Bizaway A tiempo completo.Customer Success Executive - French SpeakingCustomer Success Executive - French Speaking Email About BizAwayHere at BizAway, we Deliver the Future of Travel. About BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability, on a daily basis we support...
-
French-speaking Customer Service Agent
hace 2 meses
Barcelona, España City Job Offers A tiempo completo**French-speaking Customer Service Agent in Barcelona**: Do you have a passion for traveling? Want to find solutions for clients? If your first language is French and you want to work in Barcelona, this is the offer for you! **French-speaking Customer Service Agent in Barcelona**: This international company is waiting for you! Don’t miss this chance to...
-
French-speaking Account Manager
hace 4 semanas
Barcelona, España City Job Offers A tiempo completo**Looking for work in Barcelona?** **Catch this Account Manager Job (FRENCH)**: If you have a passion for the digital world, this is your chance to work for an exciting new IT project. We offer you an interesting position in sunny Barcelona with great work environment and career opportunities. **French-speaking Account Manager in Barcelona** **The...
-
Customer Service Representative
hace 1 semana
Barcelona, España Agilent Technologies, Inc. A tiempo completo.Customer Service Representative - French Speaking page is loaded Customer Service Representative - French Speaking Apply locations Spain-Barcelona time type Full time posted on Posted 4 Days Ago job requisition id 4023319 Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and...
-
Customer Service Representative
hace 1 semana
Barcelona, España Agilent Technologies, Inc. A tiempo completo.Customer Service Representative - French Speaking page is loaded Customer Service Representative - French Speaking Apply locations Spain-Barcelona time type Full time posted on Posted 4 Days Ago job requisition id 4023319 Job DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and...
-
French & Spanish Speaking Account Manager
hace 2 semanas
Barcelona, Barcelona, España Recruitment Direct Ltd A tiempo completoFrench & Spanish Speaking Account ManagerBarcelona, Spain€32,000 per year + relocation assistanceExcellent opportunity to join this expanding company, dealing with customers over the phone, advising them to ensure they are receiving the right products and maximising revenue. The role will require calling customers regularly to obtain repeat...