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.Customer Success Executive - French SpeakingCustomer Success Executive - French Speaking Email About BizAwayHere at BizAway, we Deliver the Future of Travel. About BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability, on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech attitude and smart and innovative processes. We know that success comes from People and deserves to be recognized.Proactivity andReliability, Kindful collaboration and communication are the core values of our Solution Culture.If you like challenges and would love to be part of one of the fastest growing B2B scale-up thenBizAway is the company you have been looking for. We are looking forWe are looking for a driven and enthusiastic Customer Success Executive - French Speaking (m/w/d), who desires tocontribute to the growth and success of our Sales Team.Your role in BizAwayManage and grow a portfolio of existing clientsOnboard new corporate clients of our platform, to make sure they are 100% up and runningCraft high-level onboarding documentation like user guides, videos, training materials etc.Identify client growth opportunities and hit upselling targetsMonitor and report existing and potential threats, to help us mantain our 0 churn rateDefine Quarterly OKRs with the Customer Success Team LeadWork with the whole Sales Team in a positive feedback loopProactively propose actions, strategies, and campaigns to improve internal processes andenhance growth
