IT Assistant
hace 2 semanas
**About Advantio**
Established in 2009, Advantio maintains an extensive team of consultants and security testing experts to provide digital security and assurance to its customers. Originally established as a payment compliance market leader, Advantio has grown from an established and leading payment security and compliance organisation in Europe to develop its comprehensive Cyber Security and Managed Security Services expertise - offering consultancy, products, and services to support organisations to first understand or their own cyber security related business risks and then by providing suitable and affordable solutions to manage those risks effectively and to remediate against threats proportionately. Advantio primarily serves the FinTech and Payment Card industries and is recognised by VISA as one of Europe’s top Qualified Security Assessor (QSA) providers.
**Role Mission**:
**Key Responsibilities**:
**Configuration**:
- Configures hardware and software, sets up peripherals including but not limited to laptops, printers, routers and ad hoc software licenses.
- Add or update workstations for Advantio staffs.
- Be in charge of the Accounts and Assets for the colleagues from the Hiring to the dismission.
**Maintenance**:
- Assist in software and hardware upgrades.
- Perform routine PCs maintenance and updates for performance efficiency.
- Dealing with equipment repairs and service centers.
- Troubleshoots network systems and computer hardware.
- Develops contingency plans in case of network failure.
**Technological Support**:
- Provides daily administration support for users.
- Provides technical assistance to members of Advantio staff as needed.
**Procurement & Providers**:
- Coordinates with external providers to ensure the proper operation and functioning around Company assets.
- Orders IT supplies for new joiners and existing staff.
**Reporting & Data**:
- Tracks and periodically updates inventory.
- Maintains accurate and complete documentations for company policies and procedures.
**Knowledge and Skills**:
**Must have**:
- Windows, Office, Internet knowledge.
- Basic Networking knowledge.
- Fluency in English & Spanish (written & verbal).
**Nice to have**:
- Currently pursuing or have obtained a Bachelor's degree in information systems, computer science, or equivalent experience.
- Office 365, Azure knowledge.
- Mac, Linux knowledge.
- Advanced Networking knowledge.
- Agile platform.
**Values and Competencies**:
- Problem Solving (analysis, problem setting).
- Results Orientation.
- Attention to details.
- Work under pressure in a fast paced environment with strict deadlines.
**Advantio Core Values**:
- _Harmony, always strive to create harmony_
- _Openness, always be open_
- _Social Responsibility, be socially responsible_
- _Timeless, Whatever you build make it timeless_
- _Accommodating, Make our customers feel at Home_
- _Learning, Be a Learn it all_
- _Deliver, Results_
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