Rentals Manager
hace 1 mes
Real Estate Agency- Publicado- 20 febrero, 2023- Lugar- Barcelona, Spain- Categoría- Comerciales- Tipo de trabajo- Jornada Completa**Descripción**:
**_About the company:_**
Our client is a real estate agency offering luxury residential homes and property services to national and international clients.
As **_Rentals Manager_** you will be in charge of driving the Rentals team in Barcelona to success by reaching completed rental transactions goals. In this role you will define the best commercial strategies in order to ensure the right product is listed in our portfolio and rented, by fulfilling market requirements and get market share within areas of interest and that the team is supported and mentored in order to achieve high levels of performance and business goals.
**_ Responsabilities:_**
- Develop the rental strategy in Barcelona together with the commercial leadership team.
- Setup performance goals for the team and track results, activity and efficiency of the agents.
- Ensure all business goals and targets are fulfilled with expected frequency: monthly, quarterly, annually.
- Manage all members of the team and mentor, train and coach agents in order to develop at individual level and achieve positive results at all levels.
- Be a point of contact for landlord/tenant escalations, complaints and focus on issue resolution by keeping maximum levels of customer service and represent successfully the brand.
- Assist rentals agents with the full listing and rental process and get actively involved whenever complications may occur that could affect the completion of a deal process.
- Be an active participant in the deal closure and offer management.
- Assist the HR department in the hiring process of commercial agents and provide requirements and feedback for the efficiency of the recruitment process.
- Be a role model for the team and implement best practices and upskill the agents in order to enable growth both at business and organizational level.
**_Desired profile:_**
- Fluent in English and Spanish. Catalan desirable.
- High knowledge in rentals.
- Strong abilities in management.
- Commercial skills.
**_Benefits:_**
- Be part of a well-known real estate agency.
- International and multilingual team.
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