German Customer Service Agent
hace 3 meses
Thinking about moving abroad? Take a look at Barcelona where there is a lot to do and experience. You will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of the biggest companies in communication. Want to take the next step and start this new adventure? Take a look at this job position
You will be working on a project with relatively simple processes, but accuracy is an absolute must. Dealing with questions from credit card holders and responsible for the security and protection of credit card data. Identity control, answering questions, and explaining about possible steps to follow belong to the core tasks.
There is a training program in which you will go through all the aspects of the job (the focus will be on privacy related themes). The training period consists of 5 days, of which 1 day will be practice.
Tasks
- Blocking lost/stolen credit and debit cards
- You will handle inquiries from credit card holders and ensure the security and protection of credit card information
- Identity verification, answering questions and explaining any steps are among your core duties
- Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card
- Handling claims files
**Requirements**:
- Native level of required language and fluency in English written and spoken
- Experience as a Customer Service Agent
- Communicative and empathetic
- Disciplined and accurate
- Respectful and positive toward customers
- Solution-oriented thinking
- Patient
- Reliable
**Benefits**:
- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal card, transport card and private insurance
- 4 company outings per year
- Free fruit and coffee
- Growth opportunities
Location
Barcelona, Spain
-
Customer Service with German
hace 3 meses
Barcelona, España ADM Value A tiempo completoTareas At ADM Value we are recruiting a Customer Service Agent for one of our prestigious clients, a platform for buying and selling second-hand luxury goods. **Your mission**: Help to achieve the production and quality targets in terms of customer service and provide all possible support. Help to improve our customers' experience day by day. **We...
-
Customer Service Agent for German Market
hace 4 meses
Barcelona, España ADM Value A tiempo completoWe are a leading multinational company with more than 20 years of experience in the field of customer management through Contact Center operations. We have 16 call centers in France, Spain, Morocco, Madagascar, Senegal and Mauritius. Tareas We are looking for the best GERMAN CUSTOMER SERVICE AGENT to join the ADM Value Barcelona team. In your position,...
-
Customer Service Agent with German and English
hace 5 días
Barcelona, Barcelona, España buscojobs España A tiempo completoJob Title: Agente De Atención Al Cliente Con Alemán E InglésAbout the Role:We are seeking a highly skilled and experienced Customer Service Agent to join our team at CPM International in Barcelona. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer...
-
Customer Service Agent with German and English
hace 5 días
Barcelona, Barcelona, España buscojobs España A tiempo completoJob Title: Agente De Atención Al Cliente Con Alemán E InglésAbout the Role:We are seeking a highly skilled and experienced Customer Service Agent to join our team at CPM International in Barcelona. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer...
-
German-speaking Customer Service Agent at Leading
hace 4 meses
Barcelona, España City Job Offers A tiempo completoAre you a German speaker with a passion for fashion and a desire to live in the vibrant city of Barcelona? Join a dynamic team where we make every day an enjoyable experience! We’re on the lookout for enthusiastic individuals to fill the role of German-speaking Customer Service Agent for an exciting project in the fashion field. **German-speaking Customer...
-
German-speaking Customer Service Agent at a Fashion
hace 4 meses
Barcelona, España City Job Offers A tiempo completoAre you fluent in German and have a flair for fashion, dreaming of living in the lively city of Barcelona? We invite you to be part of our team, where fashion-forward thinking and customer service excellence merge! We're seeking passionate German-speaking Customer Service Agents to contribute to a renowned project in the fashion retail...
-
Customer Service Agent
hace 3 meses
Barcelona, España JUJUR A tiempo completoPosition: German Customer Service Agent Location: Barcelona, Spain Employment type: Temporary (3 months) Full-time (39 hours per week) Work model: Hybrid - work from the office during training and 3 days per month after training **DUTIES AND RESPONSIBILITIES**: - Work alongside the Management Team to meet deadlines and achieve goals - Live and breathe...
-
Customer Service Representative in Barcelona
hace 1 día
Barcelona, Barcelona, España Customer Labs A tiempo completo{"h1": "Customer Service Agent in Barcelona", "p": "At Customer Labs, we are looking for a Customer Service Agent to join our team in Barcelona, Spain. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients in Norwegian.Responsibilities:* Provide fantastic service in all situations - your contact with the...
-
Customer Service Representative in Barcelona
hace 1 día
Barcelona, Barcelona, España Customer Labs A tiempo completo{"h1": "Customer Service Agent in Barcelona", "p": "At Customer Labs, we are looking for a Customer Service Agent to join our team in Barcelona, Spain. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients in Norwegian.Responsibilities:* Provide fantastic service in all situations - your contact with the...
-
German-speaking Customer Service Agent in The
hace 4 meses
Barcelona, España City Job Offers A tiempo completoAre you fluent in German and passionate about the sports retail industry? Embrace the chance to live and work in Barcelona! We're on the lookout for enthusiastic German-speaking Customer Service Agents to enhance our team, offering an innovative experience in the sports retail sector. **German-speaking Customer Service Agent at Fashion Industry** **The...
-
Customer Service Agent
hace 3 meses
Barcelona, España Exoticca Travel Co A tiempo completo.What is Exoticca?At Exoticca we are looking for people who want to offer the best of themselves and to generate unforgettable experiences for their users.We are a young, dynamic, multicultural team, in a moment of international expansion and therefore, we are looking for new traveling companions.Exoticca is a company created in 2013 by professionals...
-
Customer Service Agent
hace 8 horas
Barcelona, España Exoticca Travel Co A tiempo completo.What is Exoticca?At Exoticca we are looking for people who want to offer the best of themselves and to generate unforgettable experiences for their users.We are a young, dynamic, multicultural team, in a moment of international expansion and therefore, we are looking for new traveling companions.Exoticca is a company created in 2013 by professionals...
-
Customer Support Agent
hace 9 horas
Barcelona, España Careerxtra A tiempo completoWe are working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Support Agent for their Barcelona office.Location: Remote in Spain (mainland)Employment type: Full-timeRemuneration: Base salary + bonuses.Duties And ResponsibilitiesTake incoming user requests B2C (via telephone/email)Log call details onto case...
-
German Language Customer Service Agent
hace 5 días
Barcelona, Barcelona, España TDCX A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Specialist with German language proficiency to join our team at TDCX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and ensuring a positive customer experience.Key...
-
German Language Customer Service Agent
hace 4 días
Barcelona, Barcelona, España TDCX A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Specialist with German language proficiency to join our team at TDCX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and ensuring a positive customer experience.Key...
-
Part-time Customer Service Agent
hace 4 meses
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand. Position: Customer Service Agent Location: Barcelona, Spain Employment type: Part-time (25 hours per week) Work model: Hybrid - work...
-
Customer Support Agent
hace 9 horas
Barcelona, España Careerxtra A tiempo completoWe are working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Support Agent for their Barcelona office.Location: Remote in Spain (mainland) Employment type: Full-time Remuneration: Base salary + bonuses.Duties And Responsibilities Take incoming user requests B2C (via telephone/email) Log call details onto case...
-
German-speaking Customer Representative
hace 5 meses
Barcelona, España City Job Offers A tiempo completoAre you a native German speaker and want to live in Barcelona? We are looking for German speakers to provide quality Customer Service for an important company in Barcelona. **German-speaking Customer Service Agent in Barcelona** **Your profile**: - Your first language is German. - Fluent in English. - Knowledge of IT Platforms, tools, and apps. - MS...
-
German-speaking Customer Representative
hace 5 meses
Barcelona, España City Job Offers A tiempo completoAre you a native German speaker and want to live in Barcelona? We are looking for German speakers to provide quality Customer Service for an important company in Barcelona. **German-speaking Customer Service Agent in Barcelona**:**Your profile**: - **Your first language is German.**: - Fluent in English. - Knowledge of IT Platforms, tools, and apps. - MS...
-
Te-991 | Customer Service Agent
hace 1 mes
Barcelona, España Exoticca A tiempo completo.What is Exoticca?Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips.At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...