Customer Service Agent

hace 6 días

Barcelona, España Cataloxy A tiempo completo

.Ofertas de empleo Customer Service Agent (German Speaker) Publicada: 18.03.2024. Actual hasta: 08.12.2024 Customer Service Agent (German Speaker), Barcelona Salario: a convenir Summary information Puesto: Customer Service Agent (German Speaker) Área: Staffing/Agencias de Empleo Jornada laboral: completaSexo: indeferenteEmpresa: Exoticca Descripción de la oferta What is Exoticca? Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. What do we offer? We're looking for experienced customer service professionals to join our team as "Customer Success Agent", at one of today's fastest-growing travel companies. You'll be helping our customers before they depart and while they are in-destination to ensure we provide a differentiating level of customer service to set Exoticca apart This is an exciting opportunity to utilize and develop your customer service skills in exchange for a highly competitive salary and limitless progression opportunities What will you do? Provide pre-departure customer support: Answer incoming calls and emails. Provide destination and trip information. Help with visas and country-specific entry requirements. Add or remove excursions. Make cancellations, service amendments and refund requests. Provide information about land and flight services. Help to solve confusion or problems with customer bookings. Provide in-destination customer support: Handle incoming calls, emails and Whatsapp messages. Support customers with flight delays or cancellations. Provide information about daily activities whilst in destination. Manage communication about crisis situations. Achieve targets: Productivity (number of calls and emails answered) Quality Assurance score CSAT, ASAT and Issue Resolution Occupancy and adherence Stay up to date with ever changing processes, procedures and policies in a dynamic and growing start-up environment Requirements Previous Experience: Minimum 2 years of contact center and/or customer service experience. Call center experience in the travel agency, airline, hotel, car rental, and/or hospitality industry is preferred but not essential. Linguistic Skills: C1/C2 level German and English (verbal, reading, writing) required. C1/C2 level Spanish is a huge plus Technical Knowledge: Working knowledge or contact platforms will be helpful. Working knowledge of CRM systems such as Salesforce will be helpful

  • Customer Service Agent

    hace 1 mes

    Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...

  • Customer Service Agent

    hace 2 meses

    Barcelona, España MSX INTERNATIONAL A tiempo completo

    **Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?** **Then MSX has an interesting opportunity for You!** **Purpose of the role**: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles,...

  • Regional Customer Service Agent Team Lead

    hace 3 semanas

    Barcelona, Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completo

    Job Title: Regional Customer Service Agent Team LeadAbout the Role:Centrient Pharmaceuticals, a leading manufacturer of beta-lactam antibiotics and a provider of next generation statins and anti-fungals, is seeking a Regional Customer Service Agent Team Lead to join our Commercial / Customer Service department in Barcelona. As a hands-on team leader, you...

  • Customer Service Agent

    hace 4 días

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Agent (German Speaker)Publicada: 18.03.2024. Actual hasta: 08.12.2024Customer Service Agent (German Speaker), BarcelonaSalario: a convenirSummary informationPuesto: Customer Service Agent (German Speaker)Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: ExoticcaDescripción de la...

  • Customer Service Agent

    hace 6 días

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Agent (German Speaker) Publicada: 18.03.2024. Actual hasta: 08.12.2024Customer Service Agent (German Speaker), Barcelona Salario: a convenirSummary information Puesto: Customer Service Agent (German Speaker)Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: ExoticcaDescripción de la...

  • Customer Service Agent

    hace 6 días

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Agent (French Speaker) Publicada: 24.01.2024. Actual hasta: 05.12.2024Exoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...

  • Customer Service Agent

    hace 6 días

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Agent (French Speaker) Publicada: 24.01.2024. Actual hasta: 05.12.2024 Exoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...

  • Customer Service Agent

    hace 3 meses

    Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completo

    Centrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines. With our commitment...

  • Customer Service Agent

    hace 1 mes

    Barcelona, España Msx International Inc. A tiempo completo

    .All offer letters will be sent by an MSX e-mail address that ends with @msxi.Com, @msxi-euro.Com, or @successfactors.Com. Any offer letters that do not come from one of these e-mail domains should be considered fake and invalid.Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an...

  • Customer Service Agent

    hace 1 mes

    Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...

  • Customer Service Agent

    hace 1 mes

    Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector? Then MSX has an interesting opportunity for You! Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...

  • Senior Customer Service Agent

    hace 3 semanas

    Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Agent to join our team. In this role, you will be responsible for delivering exceptional customer experiences, resolving complex customer issues, and maintaining a high level of service quality.ResponsibilitiesSolve customer complaints and doubts in a timely and...

  • Customer Service Agent

    hace 6 meses

    Barcelona, España Recruit4Work S.L. A tiempo completo

    First priority on people who already in Barcelona Tasks For one of the biggest Energy suppliers in Belgium we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. **Requirements**: Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are...

  • Customer Service Agent

    hace 1 mes

    Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Agent - Swedish Are you an automotive fan?Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...

  • Customer Service Agent

    hace 1 mes

    Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Agent - Swedish Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...

  • Dutch-speaking Customer Service Agent

    hace 2 meses

    Barcelona, España futuHRe consulting A tiempo completo

    We are futu**HR**e, a boutique Human Resources consulting firm specializing in Recruitment and Employer Branding. We are looking for a motivated and friendly Dutch-speaking Customer Service Agent to join our client’s team, with a focus on customer service for the entertainment industry. **Responsibilities**: - Provide information about our products and...

  • Customer Service Agent

    hace 1 mes

    Barcelona, España Ef English Live A tiempo completo

    Customer Service Agent (Portuguese speaker) EF English Live Customer Success Team is looking for an enthusiastic Customer Success Agent to join our team based in Barcelona's office. As a Customer Service Agent, you will be responsible for ensuring that our customers engage and learn within our EF English Live platform, a platform where they learn English...

  • Customer Service Agent Team Lead

    hace 1 mes

    Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completo

    .Centrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients, and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines, with our...

  • Customer Service Agent Team Lead

    hace 3 meses

    Barcelona, España Centrient Pharmaceuticals A tiempo completo

    .DescriptionCentrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines.With our...

  • Customer Service Agent Team Lead

    hace 3 meses

    Barcelona, España Centrient Pharmaceuticals A tiempo completo

    .Description Centrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines.With...