Dealer Support Agent-french
hace 2 meses
**Dealer Support Agent - Français**
**Avez-vous de l'expérience dans le service à la clientèle par le biais de centres de contact et êtes-vous prêt à relever de nouveaux défis ?**
**C'est votre rôle chez MSX **
**Objectif du poste**:
**Responsabilités des agents de soutien aux concessionnaires**:
- Soutenir le réseau de concessionnaires dans tous les processus liés à la distribution de véhicules (OTD : OrderToDelivery):
- Commandes de véhicules, de transport et d'immatriculation.
- Livraison du véhicule, gestion des rendez-vous et documentation.
- Activités de remarketing et de soutien de la flotte.
LI-MU1
Spain-Barcelona
**Nous vous recherchons si**:
- Vous avez une connaissance et une expérience approfondies du secteur du service à la clientèle.
- Compétences en communication.
- Expérience dans le soutien aux commandes, le soutien aux ventes ou le soutien de flotte.
- La maîtrise de la langue maternelle **française** est essentielle.
- La maîtrise de la langue anglaise est nécessaire au niveau B2.
- Avoir de l'expérience dans l'utilisation des systèmes de billetterie et de MS Office.
- Vous avez l'esprit d'équipe et vous voulez contribuer au développement positif de l'équipe.
**Qu'est-ce que nous vous offrons ?**
- **
Contrat à durée indéterminée à temps plein**. 40 heures par semaine, du lundi au vendredi.
- Vous ferez partie d'une grande équipe de professionnels au sein d'une **entreprise consolidée à l'échelle internationale.**:
- Vous acquérez une **vision globale du secteur automobile, relative aux clients, fournisseurs, consultants et concessionnaires.**:
- MSX Bazaar : Portail d'achat exclusif pour les employés de MSX.
- 23 jours de vacances + 3 jours supplémentaires.
- ** Plan de formation interne**.
**Who are we?**
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance
Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.
**The MSXI Purpose**
To empower Movers and Makers to thrive in our ever-changing world
**The MSXI Vision**
To be clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry
**The MSXI Mision**
We harness our expertise in mobility, the creativity of our global teams and the power of technology to craft tailored, sustainable and innovative solutions
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