Administration and Customer Service with German
hace 2 semanas
_We are Puckator, an international gift wholesaler providing best value products within the UK and throughout Europe. We focus on quality and delivering our customers' expectations as a leading importer, designer and trade supplier of wholesale giftware, novelties, toys, figurines, home ware, jewellery, aromatherapy, collectables, souvenirs and much, much more._
- We have offices and showrooms in the UK, Sheffield and Cornwall, as well as Spain, Italy, Poland and China, and warehouses in the UK and Poland._
- We are looking for a Customer Service Administrator to join our export team based in Valencia who is fluent in English and German, on a temporary basis to cover maternity leave._
- **The role**_
- Responsibilities_
Processing returns, credit notes and refunds, chasing where necessary
Proactively chasing proforma orders- _Handling complaints and delivery queries_
- _Checking of bank for payments_
- _Creating and sending quotes_
- _Dealing with any incoming enquires from new customers_
- _Translation of product and marketing material_
- _Fluent in English and German, written and spoken_
- _Excellent organisation and administration skills_
- _Strong IT skills_
- _Attention to detail_
- _Outgoing personality_
- _Confident phone manner_
- _Able to work on own initiative but also as part of team_
- _Previous office experience desirable_
- Please provide a covering letter stating the hours you are looking for, during our opening hours of 8-4 Monday to Friday and salary expectations._
Tipo de puesto: Media jornada, Contrato temporal
Duración del contrato: 9-12 meses
Horas de medio tiempo: 20 por semana
Salario: 10.000,00€-12.000,00€ al año
Beneficios:
- Flexibilidad horaria
Horario:
- De lunes a viernes
- Flexibilidad horaria
- Turno de mañana
Requisito de idioma flexible:
- Español no requerido
Experiência:
- Atención al cliente: 1 año (Deseable)
Idioma:
- Inglés (Obligatorio)
- Alemán (Obligatorio)
Ubicación del trabajo: In person
Fecha de inicio prevista 01/10/2023
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