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Operations Assistant
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Gezien het internationale karakter van deze functie wordt onderstaande vacature in het Engels omschreven._
**Join us in providing a great first living experience to over 18,000 students**
Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to deliver a great first living experience to as many students as possible. We offer a second home to more than 18,000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, connect, study and relax.
We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.
**Would you like to contribute to this as Operations Assistant in Madrid?**
We are looking for a dynamic, versatile Operations Assistant, who is eager to join a student residence with 490 rooms at our Campus UEM Residence, in Madrid. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.
**Job description**:
- You take care of the customer service; you help students at the counter, by mail, and over the phone
- You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys, cards and information
- You accompany visitors and future clients during open days, a tour of the facilities, etc.
- You support the administration office
- You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
- This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays.
**Your profile**:
- Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas) will be positively valued
- You speak Spanish, as well as English
- You know how to work with MS Office
- You have some interest and knowledge of costumer service, social networks and new technologies
**What we offer**:
- The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe
- You will help build the future by working with and for the student generation
- Opportunities for further development and (international) growth
- A pleasant workplace in Madrid with a fun, dynamic team
- An attractive, competitive salary complemented by numerous additional benefits
