![Straumann Group](https://media.trabajo.org/img/noimg.jpg)
Commercial Excellence Operations Manager Emea
hace 1 semana
**About Straumann**
The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings and other fully
- or partly owned companies and partners.
People and culture are the Straumann Group’s greatest assets; they are the keys to high performance and sustainable success. We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee.
Position summary
We are looking for a EMEA Sales Operations Manager (f/m/d) to help support our sales team as we manage incredible growth and vertical/lateral expansion. This is a dual role and Sales Operations Manager is responsible for assisting sales leadership in driving operational excellence for region EMEA and also lead overall CommEx function in the Southern Europe Hub (Iberia, France & Italy).
This role is a high value-add business partner to the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information and sales tools.
**Main tasks and responsibilities**
EMEA Sales Operations
- Support the sales team with process improvement, measurement, tracking and analytics relevant to their functional areas.
- Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.
- Enhance sales productivity by enabling the team to work smarter by simplifying processes
- Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment.
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
- Refine customer segmentation and assist with overall territory mapping.
- Partnering with Sales Leaders to create and maintain sales forecasting models
- Assisting the Sales Leaders with Pipeline and Opportunity inspection
- Preparing Quarterly Business Review presentations
- Creating and maintaining Sales Department policies, procedures, training manuals, and sales-related resource material
CommEx Hub South
- Key responsibility to drive alignment in the region to achieve efficiencies in the function.
- Optimize CommEx effort through in-market CommEx teams. Matrix lead for 3x CommEx resources
- Work with country lead team stakeholders to shape& streamline CommEx agenda and delivereables
- Overall responsibility to oversee and streamline data & analytics, sales process, incentives, new tool deployments eg CRM/CPQ, territory mapping etc. in the region.
**Experience & expertise**
- Bachelor or Masters’ degree in a relevant field of work or an equivalent combination of education and work-related experience
- 3-5yrs experience within a commercial excellence, project management and sales process transformation preferably from the medical device field
- Experience with CRM, CPQ, Territory mapping tools
- Ability to communicate at all levels, from Sales Representatives to higher management
- You have strong networking and interpersonal skills towards different collaborators and cultures
- Proficiency in English and additional knowledge of either Spanish/French/Portuguese/Italian is a plus
- Comfortable with up to 40% travelling
**Personal attributes & cultural fit**
- Energetic, straightforward, and performance-driven professionality with entrepreneurial spirit and strong marketing and commercial execution abilities
- Ability to work independently and collaboratively in a matrix environment
- Strong presentation and communication skills
- Problem solver with excellent analytical and commercial excellence skills
- Ability to celebrate successes and inspire a motivational team environment
- Effective relationship builder
- Excellent time management, decision-making and project management abilities
- High integrity and ethics, with personal values and dedication to Straumann Group’s culture
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