Partnerships & Alliances Operations Associate

hace 4 semanas


Madrid, España Pagero Group A tiempo completo

**Job description**

Partnerships & Alliances (P&A) Operations is responsible for the Pagero Partner Program, including supporting systems (Partner Portal, CRM, etc.), processes, assets & programs. As a P&A Operations Associate you will work closely with the various P&A functions to support & streamline how we work with our Partner Ecosystem in areas such as onboarding, training & enablement and go-to-market. You will also work closely with other Pagero Departments such as Marketing, Partner Integrations, Product Management, Internal Systems, Sales Operations and Legal to help drive an effective collaboration throughout the entire Pagero Organization to help scale our global & regional partnerships.

**Your responsibilities**

Pagero Partner Program
- Develop a deep understanding of Pagero business model and organizational structure to help tailor the Partner Program benefits & obligations to empower our Partners & partnership teams to succeed with our global go-to-market activities.
- Help to drive revenue growth and to expand partner ecosystem by identifying P&A gaps that help support the Pagero regional and global partner managers succeed.

Internal & External Enablement:

- Create, enhance & promote Partner Portal enablement programs (including assets, training material & courses) for our Partners to get started quicker with Pagero and to continuously enhance their knowledge of products and the e-invoicing regulatory market.
- Create, enhance & promote internal training & enablement material for our Partner & Sales teams.
- Follow, review and adapt internal & external training programs based on usage & interaction metrics in platforms such as our Partner Portal & eloomi.

Supporting Assets & Systems
- Maintain, improve & create supporting systems & assets such as
- Partner agreement templates
- Partner portal and content assets in partner portal
- Partner onboarding assets and sales & marketing assets for partners and Pagero Partner Managers
- SharePoint assets & collateral of partner team
- Partner team processes
- Partner price list

**Who you are**
- You are a self-driven and ambitious person with deep experiences in B2B Software - ideally in the areas of Tax Technology, e-invoicing, EDI, P2P/O2C Automation and/or similar.
- You have a successful track record in similar Partner Operations or Partner Program roles, having worked and led partner enablement or sales enablement programs.
- You are familiar with CRM systems and partner related processes within these systems (maintain partner data, run reports, quotes).
- You approach your work in a structured manner, with autonomy and creativity. You can understand the full picture, as well as dive deep into the details.
- You are passionate about the opportunity of supporting the Pagero partner team and Pagero’s partners to successfully drive business and working in a fast-paced, global environment

**Minimum skills & qualifications**
- Proven working experience in partner management or partner program related roles (minimum 2 years).
- Sales, product and/or partner training & enablement experience.
- Excellent interpersonal skills and an ability to build strong relationships with Pagero’s partners and the wider Pagero’s departments
- Outstanding presentation skills
- Experience with CRM systems, training systems and partner portals
- Fluent English skills (speaking and writing)
- Basic knowledge of order-to-cash and purchase-to-pay processes

**What we offer**
- A full-time permanent position
- An attractive salary
- An onboarding program via Pagero Academy where you get a solid introduction to the company, products and culture.
- Dynamic global team with exciting career opportunities

**Additional information**
- Location: Pagero Madrid office or other Pagero office in Europe after agreement
- Scope: Full-time
- Start date: January 2024

**About Pagero**:



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