Bilingual Customer Service Agent
hace 7 meses
**What do Sector Alarm's Customer Service Agents do?**
- Technical support
- Allocating/booking maintenance services for our customers
- Invoice solutions.
- You will work closely with different departments at a high pace, with several errands simultaneously.
Your overall mission is to listen to customer needs and offer them the best possible solution.
It's a full-time position, Monday to Friday 09.00-17.00 and some Saturdays a month (09.00-17.00).
**Who are you?**
You...
- Communicate in** Spanish **on a native level, both written and spoken.
- Communicate in** **either **French, Italian or Portuguese **on a native level, both written and spoken.
- Communicate in **English** on a comprehensive level, since all our internal communications are in English.
And you
- Have experience within a customer service-related area.
- You have a good communication skills.
- Are flexible, responsible and goal oriented.
- Are comfortable using PC and phone as your primary working tools.
To be considered you need to have a clean **criminal record**.
**Why work in Sector Alarm?**
- International workplace with around 300 employees.
- A detailed onboarding program.
- Free lunch, refreshments, and coffee available at the office.
- Opportunity to develop in a fast-growing company in an expanding market.
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