Empleos actuales relacionados con Junior Customer Success Manager - Madrid - Container xChange

  • Junior Customer Success Manager

    hace 3 meses

    Madrid provincia, España Jampp A tiempo completo

    We are looking for an outstanding **Junior Customer Success Manager **to join our growing global team! The Customer Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal...

  • Customer Success Manager

    hace 1 semana

    Madrid Centro, Madrid, España SAP A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...

  • Customer Success Manager

    hace 1 semana

    Madrid Centro, Madrid, España SAP A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...

  • Customer Success Manager

    hace 2 semanas

    Madrid, Madrid, España Onetrust A tiempo completo

    Join Onetrust as a Customer Success ManagerWe're looking for a skilled professional to help our clients achieve their business goals. As a Customer Success Manager, you'll be responsible for building strong relationships with our clients and providing them with the support they need to succeed.Key Responsibilities:Develop and implement customized solutions...

  • Customer Success Manager

    hace 2 semanas

    Madrid, Madrid, España Onetrust A tiempo completo

    Join Onetrust as a Customer Success ManagerWe're looking for a skilled professional to help our clients achieve their business goals. As a Customer Success Manager, you'll be responsible for building strong relationships with our clients and providing them with the support they need to succeed.Key Responsibilities:Develop and implement customized solutions...

  • Customer Success Manager

    hace 1 mes

    Madrid, España Sap A tiempo completo

    .What we offerWe help the world run better.Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer...

  • Junior Customer Success Manager | Mvc-702

    hace 2 semanas

    Madrid, España Importante Empresa Del Sector A tiempo completo

    .We are looking for an outstanding Junior Customer Success Manager to join our growing global team! The Customer Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal is...

  • Customer Success Manager

    hace 4 días

    Madrid, Madrid, España Red Bud Regional Hospital A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for driving customer success and growth through proactive engagement and strategic partnerships.Key ResponsibilitiesManage a portfolio of customers, partnering with sales to ensure seamless transitions and...

  • Customer Success Manager

    hace 4 días

    Madrid, Madrid, España Red Bud Regional Hospital A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for driving customer success and growth through proactive engagement and strategic partnerships.Key ResponsibilitiesManage a portfolio of customers, partnering with sales to ensure seamless transitions and...

  • Customer Success Manager

    hace 1 semana

    Madrid Centro, Madrid, España Ss&C Technologies Holdings A tiempo completo

    {"title": "Customer Success Manager", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for ensuring the successful adoption and utilization of our technology solutions by our customers.Key...

  • Customer Success Manager

    hace 1 semana

    Madrid Centro, Madrid, España Ss&C Technologies Holdings A tiempo completo

    {"title": "Customer Success Manager", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for ensuring the successful adoption and utilization of our technology solutions by our customers.Key...

  • Customer Success Manager

    hace 4 días

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Success Manager to join our team at SAP. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction, retention, and growth.What We OfferAt SAP, we're committed to helping our customers achieve their business goals through innovative solutions and...

  • Customer Success Manager

    hace 4 días

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Success Manager to join our team at SAP. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction, retention, and growth.What We OfferAt SAP, we're committed to helping our customers achieve their business goals through innovative solutions and...

  • Customer Success Manager

    hace 3 meses

    Madrid, España GTT Communications A tiempo completo

    Job Title: Customer Success Manager About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role...

  • Customer Success Manager

    hace 1 mes

    Madrid, España Amadeus A tiempo completo

    Job TitleCustomer Success ManagerSummary of the roleResponsible for managing strategic customer(s) empowering them to unlock the most value of Amadeus solutions for higher return on their investment and business impact.The Customer Success Manager (CSM) aim to bring in more expertise to support our customer business expansion.Responsible for understanding...

  • Manager, Customer Success

    hace 2 semanas

    Madrid, España Onetrust A tiempo completo

    .OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables...

  • Customer Success Manager

    hace 1 semana

    Madrid, Madrid, España Seequent A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they derive maximum value from our products and services.Key ResponsibilitiesDevelop and execute customer...

  • Customer Success Manager

    hace 1 semana

    Madrid, Madrid, España Seequent A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they derive maximum value from our products and services.Key ResponsibilitiesDevelop and execute customer...

  • Customer Success Manager

    hace 1 semana

    Madrid Centro, Madrid, España Hybrid — Full-timeMadrid, Spain A tiempo completo

    {"h1": "Customer Success Manager", "p": "At AB Tasty, we're looking for a seasoned Customer Success Manager to join our team in Spain. As a key member of our Customer Success team, you'll be responsible for guiding and advising clients on the best ways to maximize their use of our AI-powered experience optimization solutions. You'll work closely with our...

  • Customer Success Manager

    hace 1 semana

    Madrid Centro, Madrid, España Hybrid — Full-timeMadrid, Spain A tiempo completo

    {"h1": "Customer Success Manager", "p": "At AB Tasty, we're looking for a seasoned Customer Success Manager to join our team in Spain. As a key member of our Customer Success team, you'll be responsible for guiding and advising clients on the best ways to maximize their use of our AI-powered experience optimization solutions. You'll work closely with our...

Junior Customer Success Manager

hace 5 meses

Madrid, España Container xChange A tiempo completo

Job description

In the 1950s, global trade changed for good. The invention of the standardized container suddenly meant that transporting goods across the world became affordable. And with that, paved the way for globalization and global wealth. But contrary to the container, most surrounding processes have not been standardized nor innovated—and are still frustratingly complex, manual, and error-prone.

That’s why our ambition is to use technology to simplify the logistics of global trade, making the processes around the container as simple as the container itself. We do that by providing a neutral infrastructure that connects all logistics companies to remove friction and create economic opportunity

Junior Customer Success Manager - Spanish (f/m/d)

Our Customer Success team is part of the wider Customer department which includes specialist teams for CS, Operations, and Service. As our Junior Customer Success Manager, you will oversee an assigned Client portfolio and will be the single commercial point of contact for them, ensuring their success, renewals, and upsells. In this role, you will manage a wide range of Client segments using a number of approaches ranging from High Touch (including Personal Meetings and QBRs) to Low and Tech Touch for scalability. Your mission is to manage, own, and grow your Client portfolio's business and revenue.

You are proactive, independent, organized, and can maintain a positive and professional relationship with all clients. As an Account Manager, you have the drive to make clients successful and provide all-time support

Your responsibilities in a nutshell
- Offer a premium experience for our clients by gaining a thorough understanding of their business goals and ensuring that xChange meets them
- Build relationships with your clients that ensure their overall satisfaction with xChange products, resulting in increased adoption and contract renewal
- Ensure xChange becomes embedded in our client’s daily/weekly operations
- Act as a trusted adviser, advocating client needs back to xChange’s internal support, product, operations and sales teams
- Successfully upsell xChange’s products and services and discover new revenue opportunities
- Negotiate renewal rates and reduce churn to meet retention sales targets
- Mapping various accounts in order to cross sell into other parts of their business
- Develop business potential with your accounts and deliver a sustainable pipeline
- Convey the best practice examples that drive ROI and increased engagement
- Develop strong relationships with our internal teams to support your accounts
- Conduct client meetings over the phone as well as in person

**Requirements**:
Who we are looking for
- This is a Hamburg based role, xChange supports with the relocation process to help you get here
- You have experience of working with clients, ideally in a SaaS/digital/logistics environment
- Experience with subscription-based renewal licence models
- You are an expert at developing good B2B relationships.
- Fluency in English, Spanish and any additional languages are a great plus
- Self-starter attitude with a high personal drive - you are excited about being a part of rapid growth and not afraid to get your hands dirty
- Ability to build and maintain strong relationships with multiple stakeholders in a complex international environment
- You are a great communicator and listener; you are passionate about the xChange mission and inspire and motivate the people around you
- You value integrity and trust in your own approach as well as your teams - You are open and transparent in all communication and promote a culture of collaboration within the team.

What we have to offer
- Herausforderungen und Ownership ab dem ersten Tag und direkter Einfluss auf den Erfolg unseres Unternehmens
- Ownership from day one & direct impact on the success of our company
- A dynamic and international team with 60+ nationalities across our growing 300+ team members & extremely flat hierarchies
- A highly scalable product with a proven product-market fit ready to change the industry & do something good
- A great working atmosphere with an open-minded and collaborative culture—plus a team of highly motivated & enthusiastic colleagues who can't wait for you to join
- A fast-paced work environment and complex intellectual challenges from day 1
- Great location - brand new office in the heart of Hamburg, enjoy the view of the iconic Elbphilharmonie concert hall from our rooftop terrace
- It goes without saying: Flexible home-office rules, regular team events (also online), and of course, a wide variety of fruits, snacks and drinks in the Hamburg-office
- A competitive equity package, all employees become shareholders in xChange
- Subsidised HVV Profi ticket to travel freely within Hamburg
- Opportunity to lease a bike and pay through your monthly payslip (huge discounts included)
- Access to the Fürstenberg Institut for personal coaching and counsell