French Speaking Customer Representative for Travel

hace 7 meses


Malaga, España Webhelp A tiempo completo

**Advisor**

**Location**
- Málaga, Spain**Language**
- French***

**Description**:
**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for** French Speaking Customer Representative for Travel Industry **to join one of our exciting projects.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract, 39 hours/week: Rotative Monday to Saturday 9:00 - 20:00
- Competitive salary and performance bonus
- Great office location in Malaga
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program

**What you’ll experience at Webhelp**

As a **Customer Representative **in our team, you will:

- Manage reservations (modification, cancellation or creation of new reservations)
- Manage the back-office of reservations (issuance, modification and cancellation of reservations)
- Provide after-sales service (litigation and compensation management)
- Manage the administrative process (invoicing, written communication, travel documents)

**We’ll be a great match if you**:

- Are native or proficient in French
- Are yourself With interpersonal skills, good listening skills and a sense of service
- Have a good team spirit, a taste for challenges and challenges will come in handy on a daily basis
- Demonstrate good oral and written expression
- Demonstrate an ability to adapt
- Are IT literate in order to easily handle our tools
- Are caring, empathetic, curious and dynamic
- Previous experience as a travel agent is an asset and knowledge of GDS tools (Saber, Amadeus, Galileo) is a plus
- Share our values of commitment, unity, integrity, recognition, and WOW

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

**RRQ23-005905-1-FRANCE, METROPOLITAN



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