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German Supervisor Team Leader

hace 4 semanas

Valencia, España Recruit4Work S.L. A tiempo completo

Looking for an exciting and challenging opportunity in a young international and dynamic environment? Do you love talking to people? Then this is the job for you For one of the biggest names in Tech we are looking for a Supervisor Team Leader.

Integrated in the sales team you should be a dynamic and motivated self-starter with strong communications and teamwork skills. At the beginning, you will be assigned a portfolio of companies in order to do a profiling of them and identify potential business.

Tasks
- Ensure team achieves the agreed Service Levels + Revenue target
- Organize recurrent governance model with your customers to review the service levels
- Provide performance statistics and reporting to the customer as required.
- Ensure the introduction and transfer of the company best practices including but not limited to recruitment, reporting, motivation, staff retention, training, escalation.
- Build strong productive working relationships with your customers and their management teams.
- Manage performance of direct reports through the use of appraisals, objective setting, training, development and performance improvement plan
- Manage all disciplinary issues effectively
- Hold regular team meetings and ensure regular communication to motivate the staff

**Requirements**:
**Essentials**:

- Strong sales and pipeline management skills.
- Operational / business management experience
- Strong people management skills - interpersonal skills, appraisal skills, interviewing skills
- Ability to work alone, under pressure and to deadlines
- Ability to implement and manage change
- Excellent communication skills at all levels
- Excellent decision making/problem solving skills
- Demonstrable management experience within outsourced service delivery environment
- Native German Language and fluent English
- Follow the security rules of the company
- Ability to motivate, encourage and coach others to develop strong relationship-building and sales skills
- Familiar with business processes, tools and CRM systems

**Desirable**:

- Additional Language Skills (Spanish)
- Previous international experience
- Educated to degree level or above
- Business knowledge and commercial awareness

**Location**: Valencia

**Working hours**: Mon-Frid 8:30 - 17:30 ( 1h less on friday )

Contrato indefinido

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