Manager Regional Operations

hace 5 meses

Madrid, España Flix A tiempo completo

We're looking for a motivated and driven **Regional Operation Manager** (M/F/d) **based in Barcelona or Bilbao** who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. You will be responsible for working in French and Spanish-speaking countries.

**Your Tasks - Paint the world green**:

- You set up and optimize our collaborations with the local partners based in the Basque Country and Catalonia and become their trustworthy partner;
- You train and support the drivers of Our Bus Partners towards our international quality standards ;
- You ensure, adapt, and optimize our quality and service standards according to the needs of the Spanish and French market ;
- You take responsibility for an accurate start of each new line ;
- You act as a liaison with various internal teams (Line Planning, Business Development, Bus Stops, Traffic Control, Agents, support teams in the HQ located in Germany) ;
- You are responsible for customers' NPS quality evaluation for all the Bus Partners whose lines pass by these two Spanish regions ;
- Regular travel is required.

**Your Profile - Ready to hop on board**:

- You have at least 3 years of experience. Experience in portfolio management, logistics, or the transportation/tourism industry is a plus;
- Strong analytical skills and critical thinking skills, and the ability to multitask effectively;
- Excellent interpersonal skills, from communication to negotiation;
- Possessing an "all-hands-on-deck" mentality, you are willing to help the team and the company in any way possible. Passionate, proactive, and reliable, you enjoy sharing your ideas;
- Spanish (native speaker level), highly fluent in English, knowledge of French is a plus.

**Our Perks - More than just a job**:

- You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
- Flix is flexible. Organize your own schedule with trust-based hours and up to 60 days of working from (m)anywhere. We are an office-first company, and we encourage all employees to come regularly to their local office.
- Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
- Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
- We're not only green in color. We're building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
- Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.

**About Flix**

We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world - and our journey has just begun.

Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

The following video shows our amazing success story:

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