Senior Deal Desk Analyst
hace 3 semanas
**Strength in Trust**:
OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
**The Challenge**:
As a Senior Deal Desk Analyst, you'll tackle the complexities of structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers. Your challenge lies in navigating diverse requests while maintaining compliance and ensuring a smooth deal process.
**Your Mission**:
- Collaborate closely with the Go-To-Market (GTM) function and cross-functional teams to structure and configure deals for optimal outcomes, balancing customer requirements with internal policies and business objectives.
- Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.
- Ensure smooth deal progression by partnering with key stakeholders across Sales, Legal, Finance, and Revenue Recognition teams to resolve complex challenges and deliver impactful outcomes.
- Leverage your expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.
- Continuously identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.
**You Are**:
An experienced professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess strong analytical skills, attention to detail, and the ability to collaborate effectively across teams to achieve common goals. You thrive in a fast-paced environment and are committed to delivering high-quality service to both internal and external stakeholders. Ideally, you have a solid understanding of structuring deals within a SaaS company, ensuring optimal outcomes for both the organization and its customers.
Your Experience Includes
- Bachelor's degree in Finance, Business Administration, or Accounting
- 5+ years of experience in Deal Desk or Order Management role
- Complex deal structure best practices
- Experience with Salesforce Configure, Price, Quote (CPQ)
- Ability to understand pricing and Legal contracts (Standard and non-standard)
- Can explain revenue metrics such as ARR, ACV, Churn
- Excellent communication skills
- Strong business acumen
**Extra Awesome**:
- Supported transformative Quote to Cash initiatives
- Can build reports and Dashboards in Salesforce
- Understanding of CLM Solutions (e.g. Ironclad)
- Experience maintaining a repository of Deal Desk business rules and process flows
**Where we Work**:
OneTrust embraces a flexible working model. The underlying "why" for our workplace strategy is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to _Finish Stronger_.
Each role may have specific flexible, hybrid, or in-office requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.
**Benefits**:
**Resources**:
Check out the following to learn more about OneTrust and its people:
- OneTrust Careers on YouTube
**Your Data**:
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview**. **You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
**Our Commitment to You**:
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination
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