Office Coordinator

hace 2 semanas

Barcelona, España Europcar Mobility Group A tiempo completo

**Descripción de la empresa** OPEN MOBILITY FOR YOU**

Europcar Mobility Group is a major player in mobility markets. Its purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner. With this in mind, the Group offers a wide range of car and van rental services - be it for a few hours, a few days, a week, a month or more - with a fleet that is already "C02 light", equipped with the latest engines, and which will be increasingly "green" in the years to come (more than 1/3 electric and hybrid vehicles by 2023).

Customers’ satisfaction is at the heart of the Group’s ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three service lines - Professional, Leisure and Proximity - which respond to the specific needs and use cases of both businesses and individuals.

The Group’s 4 major brands are:

- Europcar® - the European leader of car rental and light commercial vehicle rental
- Goldcar® - the low-cost car rental Leader in Europe
- Ubeeqo® - one of the European leaders of round-trip car-sharing (BtoB, BtoC).

Europcar Mobility Group delivers its mobility solutions worldwide through an extensive network in over 140 countries (including wholly owned subsidiaries - 18 in Europe, 1 in the USA, 2 in Australia and New Zealand - completed by franchises and partners).
**Descripción del empleo**
Dependiendo del Office Manager, se encargará de gestionar los recursos humanos y materiales de la oficina para asegurar el cumplimiento de los procesos y níveles de calidad establecidos por la dirección de Goldcar.

**Principales responsabilidades**
- Se responsabilizará del correcto funcionamiento de la oficina y/o del parking durante su turno de trabajo.
- Se encargará de la resolución de aquellos problemas de relevancia que surjan de la atención al cliente y que no puedan ser resueltos directamente por el gestor de reservas o controladores de vehículos.
- Se encargará de atender cuestiones derivadas de la gestión de los contratos de alquiler de vehículos y demás elementos propios del negocio.
- Otras tareas relacionadas al cumplimiento de las necesidades del negocio.

**Requisitos**
- Experiência de al menos 1 año en Operaciones
- Inglés alto a nível de conversación

**Información adicional

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