Client Executive

hace 1 mes

Madrid, España Alight A tiempo completo

**Our story**

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

**Our Values**:
**Champion People **- be empathetic and help create a place where everyone belongs.

**Grow with purpose - **Be inspired by our higher calling of improving lives.

**Be Alight - **act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

The Client Manager is accountable to achieve and overachieve the revenues and margin targets, deliver strong management of the scope of services, foster a great collaboration internally and externally around the client priorities and achieve high level of customer satisfaction for their assigned Clients.

The Client Manager is responsible for the end-to-end revenue realization, retention and expansion, create conditions for sales growth, and renewal of the integrated Client. The focus is both achieving the current fiscal objectives but also building the backlog for future periods. The Client Manager cultivates relationships within Client leads to unlock customer value, make sure Alight delivers according to contractual agreements, identify opportunities to enhance client product engagement and generates demand within Clients for bundled solutions that demonstrate our “One Alight” advantage for the entire portfolio (Benefits, Payroll, Cloud, and Consumer Experience). The individual will work closely with assigned Sales and Solution Architects on new sales opportunities.

The Client Manager is responsible to manage closely the scope services for the customer and support ongoing services and projects delivery across the various service locations, domains and platforms. The Client Manager ensures timely execution of ongoing client deliverables in close collaboration with delivery functions as well as developing solutions to complex problems/projects across multiple domains and services.

The individual will maintain overall Accountability for all Alight scope of services and serve as a client escalation point on all matters related to commercials, customer satisfaction, delivery, installation, solution adoption, and product renewal. The Client Manager will have overall business performance Accountability for their portfolio of clients and will be expected to closely partner with Delivery and Sales on strategic planning, client satisfaction, relationship health, contractual adherence, revenue retention and exceeding in-year revenue targets.

**Responsibilities**:
**Domain expertise**
- The individual has a solid background in either HR or Payroll technology and services and will become a generalist in the entire Alight portfolio.
- The Client Manager is the relationship owner for the client globally representing the One Alight portfolio, and therefore able to represent the full Alight portfolio at a C-Level in the Client, not just the current scope of service.
- Collaborates with Sales, Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process and product solutions.

**Commercial process**
- Retains clients, maintains sustainable relationships, and understands all of our competitors
- Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs
- Creates and executes Client mapping and Client renewal, retention, and strategic plan
- Identifies key success measures for solutions within Client and then manages to the plan
- Leverages strategic customer relationships to deliver revenues realization and expansion across multiple end locations
- Proactively communicates successes, opportunities, and Client direction across all Client departments
- Lead high-level discussions at the corporate level of the Client
- Develops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope management
- Collaborates with internal resources (Finance, etc.) to plan at Client level pricing strategy, analytics, business review prep & presentation
- Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives

  • Client Executive

    hace 4 semanas

    Madrid, España Dentsu A tiempo completo

    The purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day to day activities running smoothly. Job Title : Client Executive Client Executive Job Description : Key responsibilities : Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service...

  • Client Executive

    hace 5 días

    Madrid, España Dentsu Aegis Network A tiempo completo

    Job Title:Client Executive**Job Description**:- Ayuda a dar soporte en todas las tareas del departamento de Servicio al Cliente- Asegura la satisfacción del cliente dando el soporte y el servicio necesarios- Recopila información relevante del cliente y del mercado para apoyar en el proceso estratégico y de planificación- Se coordina con los diferentes...

  • Client Executive

    hace 1 mes

    Madrid, España Dentsu Aegis Network A tiempo completo

    Job Title: Client Executive **Job Description**: - Ayuda a dar soporte en todas las tareas del departamento de Servicio al Cliente - Asegura la satisfacción del cliente dando el soporte y el servicio necesarios - Recopila información relevante del cliente y del mercado para apoyar en el proceso estratégico y de planificación - Se coordina con los...

  • Client Executive

    hace 1 día

    Madrid, España Alight A tiempo completo

    **Our story** At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” **Our Values**: **Champion People **- be empathetic and help create a place where everyone belongs. **Grow with purpose - **Be inspired by...

  • Associate Client Executive

    hace 1 mes

    Madrid, España Medidata Solutions A tiempo completo

    **Requisition ID**: 530490 **Medidata: Power Smarter Treatments and Healthier People** **Your Mission**: The Associate Client Executive is responsible for achieving booking, revenue, & profit objectives within their assigned account territories including identifying sales opportunities through daily prospecting, qualifying opportunities, and efficiently...

  • Client Executive

    hace 1 semana

    Madrid, España Dentsu Aegis Network Ltd. A tiempo completo

    The purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day to day activities running smoothly. Job Title:Client Executive Job Description:Key responsibilities:Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needsCoordinates...

  • Innovation Manager/ Client Executive

    hace 4 días

    Madrid, España Dentsu Aegis Network A tiempo completo

    El propósito del rol es la de proporcionar a los clientes de la agencia soluciones innovadoras a través de los medios, influencia y contenido.Job Title:Innovation Manager/ Client Executive**Job Description**:El propósito del rol es la de proporcionar a los clientes de la agencia soluciones innovadoras a través de los medios, influencia y...

  • Client Executive

    hace 19 horas

    Madrid, Madrid, España Alight A tiempo completo

    Our storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher calling of...

  • Client Executive

    hace 3 semanas

    Madrid, España NetApp A tiempo completo

    Title: Client Executive Location: Gurugram, IN, 122002 Requisition ID: 125823 Job SummaryFor the high-energy Sales Professional who is looking at accomplishing career growth by working with the latest Data Management and Cloud technology initiatives for the customers in the Enterprise space. This role provides an opportunity to evangelize the technology...

  • Client Executive

    hace 1 semana

    Madrid, España NetApp A tiempo completo

    Title: Client Executive Location: Gurugram, IN, 122002 Requisition ID: 125823 Job SummaryFor the high-energy Sales Professional who is looking at accomplishing career growth by working with the latest Data Management and Cloud technology initiatives for the customers in the Enterprise space. This role provides an opportunity to evangelize the technology...

  • Innovation Manager/ Client Executive

    hace 1 mes

    Madrid, España Dentsu Aegis Network A tiempo completo

    El propósito del rol es la de proporcionar a los clientes de la agencia soluciones innovadoras a través de los medios, influencia y contenido. Job Title: Innovation Manager/ Client Executive **Job Description**: El propósito del rol es la de proporcionar a los clientes de la agencia soluciones innovadoras a través de los medios, influencia y...

  • Client Executive

    hace 20 horas

    Madrid, Madrid, España Alight A tiempo completo

    Our storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher calling of...

  • Client Sales Executive

    hace 1 mes

    Madrid, España Alight A tiempo completo

    **Our story** At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training,...

  • Business Development Executive

    hace 1 mes

    Madrid, España Page Personnel España A tiempo completo

    La persona seleccionada como Business Development Executive entre sus funciones estarán: - Prospección de mercado y captación de nuevos clientes. - Proceso de venta consultiva. - Negociación y cierre de operaciones. - Mantenimiento de cuentas, evaluación continua de nuevas necesidades. Business Development Executive |Software para el Punto de...

  • Senior Client Executive

    hace 4 semanas

    Madrid, España KANTAR A tiempo completo

    Kantar is the world’s leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior. Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech, fashion, telecoms and...

  • Client Executive Partner especializado en Seguros

    hace 1 mes

    Madrid, España Serem A tiempo completo

    Código:ManagementPublicada el:20/03/2023Ubicación:MadridTipo Contrato:IndefinidoJornada:CompletaExperiencia:5 añosTitulación:Graduado UniversitarioHabilidades:SegurosConocimientos:SegurosSalario:No definido FacebookTwitterLinkedin Comparte esta oferta: Facebook Twitter Linkedin table.datos-oferta...

  • Sales Executive

    hace 3 días

    Madrid, España Uno De 50 A tiempo completo

    Sales Executive Empresa: Javier Demo Javier Demo es una empresa líder en el sector de SaaS (Software como Servicio) que ofrece soluciones innovadoras para pymes y grandes compañías. Actualmente estamos buscando 3 profesionales altamente capacitados para unirse a nuestro equipo como Sales Executive. Este puesto ofrece la oportunidad de trabajar de manera...

  • Client & Broker Engagement Executive

    hace 1 mes

    Madrid, España AIG A tiempo completo

    Who we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings...

  • Innovation Manager/ Client Executive

    hace 4 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    El propósito del rol es la de proporcionar a los clientes de la agencia soluciones innovadoras a través de los medios, influencia y contenidoJob Title:Innovation Manager/ Client Executive Job Description: El propósito del rol es la de proporcionar a los clientes de la agencia soluciones innovadoras a través de los medios, influencia y contenidoFunciones...

  • Executive Assistant

    hace 4 semanas

    Madrid, España Dopp A tiempo completo

    **Descripción**: Desde Dopp Executive Search buscamos un/a Executive Assistant para importante compañía Multinacional líder en su sector, con base en Madrid. En dependencia de la Presidencia de la compañía, sus principales funciones serían las siguientes: - Gestión impecable de una agenda exigente. - Anticipación y gestión de los conflictos de...