Consultor Customer Experience

Qué esperamos de ti:   Integrado/a en el área de Mobility & New Commerce, serás responsable de dirigir la estrategia de experiencia de cliente, liderando el funcionamiento y avance de un sistema global. Responsabilizándose de su lanzamiento, impulso y mantenimiento, además de su medición a través de los KPIs definidos (CSAT, NPS y CES) para los...

Qué esperamos de ti:  Integrado/a en el área de Mobility & New Commerce, serás responsable de dirigir la estrategia de experiencia de cliente, liderando el funcionamiento y avance de un sistema global. Responsabilizándose de su lanzamiento, impulso y mantenimiento, además de su medición a través de los KPIs definidos (CSAT, NPS y CES) para los...

About Spotahome Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition. Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals. At Spotahome...

In the Digital Transformation Platform Group ACE team, we are hiring for new engineering roles where you can surround yourself with people who are passionate about cloud computing and believe that extraordinary customer support is critical success. We are seeking engineers that enjoy solving complex problems and working with customers to improve the...

**Why us?**: **Remote flexibility, we trust our team and we are goal oriented** **Paid internship**:700 euros gross per month with a 6 month duration. **Starting date**: April 2024 A hands-on Tutor to help you learn and grow in the Operation and Customer Experience fields. **People**. Work with talented, committed and supportive teammates **International**...

**Customer Experience Lead, Digital Banking** - Madrid, Spain** Are you keen on ensuring the highest quality of customer experience in digital finance? Does working for a company where you can implement new strategies and solutions in the customer experience sound exciting to you? Are you interested in joining a globally diverse organization where our...

Opportunity At Maersk, we are pioneers in logistics . We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining Maersk, we will empower you and your...

We are seeking a Customer Experience Intern to join our team in Madrid. In this role, you will play a pivotal part in enhancing our customers' satisfaction and engagement with our products and services. As a hybrid position, the successful candidate will be expected to work both remotely and at our office in Madrid.At Nextail, we empower retailers to create...

We are seeking a Customer Experience Intern to join our team in Madrid. In this role, you will play a pivotal part in enhancing our customers' satisfaction and engagement with our products and services. As a hybrid position, the successful candidate will be expected to work both remotely and at our office in Madrid. At Nextail, we empower retailers to create...

Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, approximately 72 million square meters in 19 countries. Some of the world’s largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Professional stream includes...

**About Spotahome**: Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition. Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals. At Spotahome we...

Description Position Purpose This role is a critical part of Brambles’ transformational journey to elevate the Customer Experience across the enterprise. The role will influence how we measure and impact that experience across all touchpoints of the customer journey. The role is responsible for the development and maintenance of the metrics used...

Consultor de Dynamics en hibrido. Required Experience in implementing Dynamics 365 FO finance modules in Spain. Multicompany implementation experience. Experience in migrations from AX to Dynamics 365 FO. Spanish Mandatory and Englis fluent are requiered Remote work allowed. With scheduled visits in advance to the customer locations during the project...

**Salario**: **A convenir** **Tipo de contrato**: - Indefinido**Jornada**: - Jornada Completa**Idiomas**: - Inglés -**: **Experiência**: - 8 años de experiência- highest quality of customer service is provided to our clients in the country or region of responsibility. and excel independently. Education - Bachelor Degree (advanced degree and/or PMP...

Opportunity At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining our team, we will empower you and your...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

¿Cuál será tu rol?Diseño y ejecución de programas de Voz de Cliente - CX AnalyticsDefinición de objetivos y KPIs asiciados a experiência de cliente (NPS, CSI, OKRs)Construcción de Customer Journeys, tanto AS IS como TO BE, teniendo en cuenta la interacción en distintos canales.Elaboración de roadmap y plan de acción de mejorasDiseño y Ejecución...

Join Us in SunnyMalagaas a Dutch-Speaking Customer Experience Specialist!About the Role:Hey there! Are you fluent inDutch and passionate about providing stellar customer service andwant to workremotelyfrom sunny Malaga? We're expanding our vibrant team in Malaga, Spain, and we want you! If you're a communication whiz and love the idea of working in a sunny,...

**Descripción**: ¡Ven a compartir TÚ talento con nosotros! ¡Únete a nuestro equipo y forma parte de nuestra empresa, te necesitamos! Somos una empresa tecnológica que estamos en constante esfuerzo por encontrar excelencia y profesionalidad en proyectos con nuestros clientes. Desarrollamos una preocupación por los mismos, dándoles la mejor respuesta...