IT Support con Alemán

hace 2 semanas


Barcelona, España Hays A tiempo completo

**Tu nueva compañia**

***
Empresa internacional líder en sistemas de alarma busca incorporar un soporte de TI con alemán.

**Tu nuevo puesto**

***

**Dar soporte remoto a los técnicos de campo (Field Service Technician) en Europa. Colaborar en las funciones de configuración de los equipos instalados y conectados en nuestros clientes. Resolución de problemas en tiempo real. Comprobar el correcto funcionamiento de las aplicaciones y conexiones. Trabajo en un entorno multicultural.***
- **Realizar la configuración inicial de los distintos equipos instalados en el cliente.**
***:

- **Conectarse remotamente al servidor de la aplicación para su correcta puesta en marcha.**
***:

- **Recepción y manejo de solicitudes de mantenimiento remotas.**
***:

- **Realización de la intervención por mantenimiento remoto: conexión, análisis de problemas, resolución de problemas.**
***:

- **Contacto directo con el técnico de campo para solucionar incidencias.**
***:

- **Gestionar las solicitudes por correo electrónico y/o teléfono. - Informar sobre la necesidad de una intervención física en caso de no resolver el problema o los problemas de conexión.**
***:

- **Implementación de herramientas para monitorear el historial de mantenimiento remoto. - Participación en las tareas administrativas del Europe Tech Center.**

***

**Qué necesitarás para encajar con el puesto**
- Experiência contrastada en resolución de incidencias en IT.
- Conocimientos en el campo IT.
- Nível avanzado de alemán indispensable, inglés y español valorable.

**Qué obtendrás a cambio***
- Contrato indefinido.
- Empresa internacional
- Salario atractivo acorde a la experiência.
- 1 día de teletrabajo.

**Tu siguiente paso**

Si esta oferta no se adapta a tu perfil pero estás buscando un nuevo puesto de trabajo, por favor contáctanos y lo comentamos. Te garantizamos la confidencialidad.


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