IT Support Analyst

hace 3 semanas

Barcelona, España COFCO International North America A tiempo completo

COFCO International is a global agri-business with a clear vision, strong values and a positive culture, focused on being a leader in the global grains, oilseeds and sugar supply chains. We provide the food the world needs in a responsible way. Headquartered is Geneva, Switzerland, we are ambitious, with the right structures and culture to meet the world's increasing and changing needs. With 11,000+ people in 35 countries, our global portfolio includes assets across the Americas, Europe, Africa, Middle East, and Asia-Pacific. We trade with over 50 nations, while providing farmers unique direct access to the growing Chinese market.

**Job Purpose**:
Ensuring the smooth running of the Service Desk and providing 1st and 2nd-level support to global users.

**Responsibilities**:

- You will be the single point of contact for internal end users with complete ownership of technical issues while interacting and escalating with technology towers and external vendors;
- Take ownership of user problems and follow up on the status of problems on behalf of the user and communicate progress in a timely manner;
- Support scoped technologies including Windows 10 Enterprise, Windows Server 2012/2016, Citrix XenApp, Exchange, Active Directory, Microsoft 365 Suite, and Azure;
- Problem-solving Network, PC/Server hardware, and OS issues;
- Provide systems monitoring and systems testing as required;
- Follow the ITSM Incident, Request, Problem, Change, Asset, and Knowledge Management;
- Identify, screen, and evaluate new solution opportunities to address unmet IT operational needs;
- Monitor computer networks for security issues;
- Investigate and resolve network and other communications incidents following NOC runbooks;
- Investigate and resolve security breaches and other cyber security incidents following SOC runbooks;
- Install security measures and operate software to protect systems and information infrastructure;
- Document security breaches and assess the damage they cause following security runbooks;
- Fix detected vulnerabilities to maintain a high-security standard;
- Support end-user installs and troubleshooting of security software;
- Document technical knowledge in the ITSM (ServiceNow) tool;
- Participate in research and pursuit of new IT operational solutions and evaluate the applicability and usefulness of current processes and solutions;

**Requirements**:

- 2y of experience;
- Microsoft 365 Services;
- Windows 10 Enterprise administration;
- Knowledge of Windows Server 2012 / 2016;
- PCs, laptops, printers, and peripherals;
- Strong written and verbal English communication skills;
- Spanish and Portuguese communication skills will be a plus;
- Strong team player;
- High Flexibility: you can work in shifts.

We kindly request that you submit your CV in English.

COFCO International is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

  • IT Support Analyst

    hace 1 mes

    Barcelona, Barcelona, España COTY A tiempo completo

    IT SUPPORT ANALYST - BARCELONAThe newly created role will be part of a new team being built in this brand-new COTY location in the commercial center of Barcelona. As an entry level role in IT this provides a great opportunity for learning, development and growing all aspects of IT skills.RESPONSIBILITIESWe are looking for an IT Support Analyst to join our...

  • It Support Analyst

    hace 4 semanas

    Barcelona, España Sdi Digital Group A tiempo completo

    IT SUPPORT ANALYST BARCELONA We are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona. RESPONSIBILITIES We are looking for an IT Support Analyst to join our Global IT team based in Barcelona. You will be responsible...

  • It Application Support Analyst

    hace 4 semanas

    Barcelona, España Adamo Telecom Iberia S.A A tiempo completo

    The IT Application Support Analyst will be joining the IT department and the Retail systems & Billing Team and his/her main responsibility will be to provide support for our Business Support systems. The IT Application Support Analyst will be working closely with end users and business stakeholders across the organisation, with the development team and...

  • IT Analyst Ii

    hace 20 horas

    Barcelona, España TI Fluid Systems A tiempo completo

    MONTORNES DEL VALLES SPAIN **Alternate Title**: Global ERP Helpdesk specialist **Description**: **Position Summary**: Systems Support including deployment, configuration, and maintenance of IT systems software and hardware. Ensures uptime, performance, resource availability, and security within operational guidelines. Provides data analysis,...

  • IT 2nd Level Support Analyst Pharma

    hace 4 semanas

    Barcelona, España Ambit BST A tiempo completo

    We are looking for an **IT 2nd Level Support Analyst **to provide services in a multinational pharmaceutical company. Do you have a customer-centric mentality? Are you good at working in customer services or IT support areas? So, keep reading! **MISSION**: - Strive to provide best-in-class support excellence across the company's IT (Information...

  • SAP Apo IT Business Analyst

    hace 4 semanas

    Barcelona, España Recruit 121 Group A tiempo completo

    IT Business Analyst specialising in SAP APO (DP, SNP, PP/DS). To work for a Global In - house company focused on optimising supply chain operations through innovative technology solutions. Tasks As an IT Business Analyst, you'll analyse and optimise supply chain processes using SAP APO modules. Your focus will be on designing business scenarios and use...

  • It Business Analyst

    hace 5 días

    Barcelona, España Omega Crm Consulting A tiempo completo

    IT Business Analyst (Pharmaceutical sector) Omega CRM Consulting is looking for a IT Business Analyst (Pharmaceutical sector) that would like to collaborate with one of the top 15 global pharmaceutical companies. Omega CRM Consulting is looking for a IT Business Analyst that would like to collaborate with one of the top 15 global pharmaceutical companies. -...

  • Sap apo it business analyst

    hace 2 semanas

    Barcelona, España Recruit 121 Group A tiempo completo

    IT Business Analyst specialising in SAP APO (DP, SNP, PP/DS). To work for a Global In- house company focused on optimising supply chain operations through innovative technology solutions. Tasks As an IT Business Analyst, you'll analyse and optimise supply chain processes using SAP APO modules. Your focus will be on designing business scenarios and use cases...

  • Sap Apo It Business Analyst

    hace 1 mes

    Barcelona, España Recruit 121 Group A tiempo completo

    IT Business Analyst specialising in SAP APO (DP, SNP, PP/DS). To work for a Global In- house company focused on optimising supply chain operations through innovative technology solutions. Tasks As an IT Business Analyst, you'll analyse and optimise supply chain processes using SAP APO modules. Your focus will be on designing business scenarios and use cases...

  • SAP APO IT Business Analyst

    hace 1 mes

    Barcelona, España Recruit 121 Group A tiempo completo

    IT Business Analyst specialising in SAP APO (DP, SNP, PP/DS). To work for a Global In- house company focused on optimising supply chain operations through innovative technology solutions. Tasks As an IT Business Analyst, you'll analyse and optimise supply chain processes using SAP APO modules. Your focus will be on designing business scenarios and use cases...

  • SAP APO IT Business Analyst

    hace 1 mes

    Barcelona, España Recruit 121 Group A tiempo completo

    IT Business Analyst specialising in SAP APO (DP, SNP, PP/DS). To work for a Global In- house company focused on optimising supply chain operations through innovative technology solutions.TasksAs an IT Business Analyst, you'll analyse and optimise supply chain processes using SAP APO modules. Your focus will be on designing business scenarios and use cases...

  • It Support

    hace 1 mes

    Barcelona, España Mcr International A tiempo completo

    LF-2403-68 IT SUPPORT BARCELONA Job Description We are collaborating with an organization focused on discovering and developing the next generation of medicines for immune-mediated inflammatory diseases (IMIDs). We are searching a new professional to join a very innovative and dynamic team. We are looking for an IT Support/System Administrator to act as a...

  • IT Support

    hace 4 semanas

    Barcelona, España Hays A tiempo completo

    **About the company** *** Is the fastest growing digital company in the marine industry and a leader in boats worldwide. It is a company in constant growth that is committed to talent and innovation! **Your new role** *** We are looking for a customer focused support engineer to join the team and provide technical support functions. This is an excellent...

  • IT Business Analyst

    hace 1 mes

    Barcelona, España Page Personnel España A tiempo completo

    Reportando al responsable IT de la compañía, la persona seleccionada será la responsable de las siguientes funciones: - Ser el canal de comunicación a nível interno con el objetivo de entender las necesidades de cada departamento en el desarrollo tecnológico de su entorno. - Analizar los proyectos técnicos de cada área interna de la compañía y...

  • IT Support

    hace 3 horas

    Barcelona, España Strategic Platform A tiempo completo

    Buscamos un Soporte de IT con los siguientes requisitos: Grado Superior Administración de Sistemas Informático en Red/Desarrollo de Aplicaciones Multiplataforma o similar. Experiência como IT Support. Experiência con herramientas corporativas. Conocimientos en Google Cloud, Microsoft Office, Windows Server y Sistemas Apple. Sentido de la responsabilidad...

  • It Support

    hace 2 semanas

    Barcelona, España Oliver James A tiempo completo

    From Oliver James, we're looking for an IT support person to join the team of one of our top clients. In this case, it's an opportunity as an external contractor (freelancer), working part-time (Tuesdays, Wednesdays, and Thursdays, 24 hours per week) for at least 6 months with the possibility of contract extension or even expanding working hours.This is an...

  • It Support

    hace 2 semanas

    Barcelona, España Oliver James Associates Ltd. A tiempo completo

    From Oliver James, we're looking for an IT support person to join the team of one of our top clients. In this case, it's an opportunity as an external contractor (freelancer), working part-time (Tuesdays, Wednesdays, and Thursdays, 24 hours per week) for at least 6 months with the possibility of contract extension or even expanding working hours. This is an...

  • IT Support Trainee

    hace 4 semanas

    Barcelona, España Ecolab A tiempo completo

    **IT Support Trainee** Are you a brilliant mind with an interest in Information Technology? Would you like to challenge yourself in a dynamic international environment? Ecolab is looking for an IT Support Trainee who can efficiently support our IT team, contributing to the ongoing success of the company. This is a great chance to work with IT and Global...

  • It Support Trainee

    hace 5 días

    Barcelona, España Adp A tiempo completo

    Position DescriptionWe are looking for an IT Support Trainee based in our Barcelona office.We search for someone enthusiastic about working in a large company within an international environment.With a good sense of customer service, interpersonal skills, reactivity and the ability to work independently.Our IT support technicians perform various functions...

  • Payer Support Analyst

    hace 2 días

    Barcelona, España Pay Retailers A tiempo completo

    PayRetailers is a payment gateway designed to handle mass online payments to the Latin American market. The company combines local markets expertise with payment technology enabling global merchants to successfully expand their business into high growth, emerging markets while eliminating the many operational complexities of managing cross-border payments....