End User Computing Engineer

hace 6 meses

Guadalajara, España Axiom Technologies A tiempo completo

**Roles and Responsibilities**:

- Should have good communication skills in English to interact directly with the customer.
- Should have strong knowledge of Application packaging using Admi Studio tool, language
skills like VBScript, PowerShell
- Should have strong knowledge in APPV 5. Basics of APPV 4.6 would be an added advantage.
- Should have strong SCCM knowledge.
- Should have strong troubleshooting skills for issues arising at end users’ side for MSI, APPV,
SCCM deployment.
- Should be able to think out of the box for various scenarios when one methodology is not
working for a particular issue.
- Should be able to understand the end-to-end process of EUC Certification. Should have the
insights to read beyond the planning notes, to understand the actual requirement of an app
packaging request.

packaged, what was its requirements earlier and then come to a decision on how to package
the current request.
- Should be able to decode the glitches in planning notes and lab tech team’s findings of an
team or customer (if needed).
- Should be willing to contribute to SIP periodically by giving automations for various activities
related to the end-to-end process.
- Should have basic knowledge on VMWare vSphere. If not, then he/she must be a quick
learner of activities that may be beyond app packaging.

Job description for Application Planner:

- Should have good communication skills in English to interact directly with the customer.
- Should have basic knowledge of Application packaging, APPV 5 and SCCM.
- He/she must be a quick learner to observe/learn and react to customer’s queries/escalations
appropriately.
- Should be thorough with end-to-end process of EUC Certification.
- Should possess understanding of the entire lifecycle of an app and its history.
- Should be responsible in conducting one to one session with customer, gather their
requirements for packaging and guide them for any queries related to the process and in
effect, making the app project reach its conclusive end.
- Should possess strong knowledge in documentation and Microsoft Excel.
- Should possess ownership qualities to take up an app towards SEED/PROD deployment and
in following up with the packagers/Customer whenever required.

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