Alibaba(Cainiao)-Customer Service-Spain

hace 1 mes


Guadalajara, España Cainiao A tiempo completo

Cainiao is moving full speed ahead in the global overseas warehouse market and is recruiting excellent talents with overseas warehouse experience.
Tasks Job Responsibilities: 1.
Responsible for handling customer inquiries on the platform, and solving customer problems in a timely and efficient manner, including cargo tracking in transit, order management, processing of abnormal orders at the end of the mile, compensation related matters, etc.
; 2.
Responsible for the platform's consultation and complaint work order processing and tracking and closure; 3.
Track the abnormal orders on the shelves and out of the warehouse and the abnormal feedback from the overseas warehouse, and track them until they are closed.
4.
Report major abnormal complaints and other difficult problems to the leader in a timely manner and seek solutions together; 5.
Analyze and summarize the problems that affect customer satisfaction and put forward reasonable suggestions for continuous exploration of user experience.
Requirements Job quality requirements: 1.
Experience in e-commerce/logistics industry is preferred; 2.
Language requirements Spanish and Chinese, such as English is better; 3.
Cheerful personality, quick thinking, strong internal and external communication skills, with certain problem finding and analysis skills; 4.
Strong sense of responsibility, strong communication skills, certain ability to work under pressure and strong sense of service Benefits We offer market-competitive salaries, a culturally diverse team, high-growth businesses, and a mature and stable platform.
We believe that these offerings make us a fantastic choice for anyone seeking a dynamic and fulfilling career.



  • Guadalajara, España Cainiao A tiempo completo

    Cainiao is moving full speed ahead in the global overseas warehouse market and is recruiting excellent talents with overseas warehouse experience.Tasks Job Responsibilities:1. Responsible for handling customer inquiries on the platform, and solving customer problems in a timely and efficient manner, including cargo tracking in transit, order management,...


  • Guadalajara, España Chemo A tiempo completo

    Resumen: Soporte administrativo al departamento de Customer Service Regulatorio, responsable de ayudar al departamento Regulatorio a registrar productos farmacéuticos en todo el mundo. **Responsabilidades**: - Creación de pedidos en SAP - Solicitud de certificados a Autoridades Sanitarias - Solicitud y seguimiento de legalizaciones de documentación -...

  • Customer Service

    hace 3 meses


    Guadalajara, España Hays A tiempo completo

    **Tu nueva empresa** Desde Hays nos encontramos en la búsqueda de un/a Customer Service del sector logístico para un centro logístico de una multinacional ubicado en un pueblo cerca de Guadalajara. **Tu nuevo puesto y sus funciones** Junto a un equipo de más de 10 personas, realizarás las siguientes funciones: - Soporte logístico a la actividad...


  • Guadalajara, España Chemo A tiempo completo

    Resumen:Soporte administrativo al departamento de Customer Service Regulatorio, responsable de ayudar al departamento Regulatorio a registrar productos farmacéuticos en todo el mundo.Responsabilidades:Creación de pedidos en SAPSolicitud de certificados a Autoridades SanitariasSolicitud y seguimiento de legalizaciones de documentaciónEscaneo y archivo de...


  • Guadalajara, España Grupo Crit A tiempo completo

    **Descripción**:Incorporamos Supply Chain Technician - Launch Technician para el suministro del portfolio de productos farmacéuticos en una multinacional farmaceutica, en una de sus plantas ubicada en Azuqueca de Henares.Responsabilidad global:Formando parte del equipo de Supply y dentro del área de lanzamiento de producto se encargará de informar a las...


  • Guadalajara, España Chemo A tiempo completo

    Resumen: Soporte administrativo al departamento de Customer Service Regulatorio, responsable de ayudar al departamento Regulatorio a registrar productos farmacéuticos en todo el mundo.Responsabilidades: Creación de pedidos en SAP Solicitud de certificados a Autoridades Sanitarias Solicitud y seguimiento de legalizaciones de documentación Escaneo y archivo...


  • Guadalajara, Guadalajara provincia, España Cummins Inc. A tiempo completo

    **Product Development Service Engineer** **Description** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while...


  • Guadalajara, Guadalajara, España Parques Reunidos A tiempo completo

    Parques Reunidos is a leading leisure park operator with over 50 years of experience. Our company owns and operates more than 60 parks across Europe, North America, the Middle East, and Australia.We are currently seeking a:Auxiliar De Restauración Temporada De VeranoJob Summary:We are looking for a highly motivated and experienced Food Service Assistant to...


  • Guadalajara, Guadalajara, España Parques Reunidos A tiempo completo

    Parques Reunidos is a leading leisure park operator with over 50 years of experience. Our company owns and operates more than 60 parks across Europe, North America, the Middle East, and Australia.We are currently seeking a:Auxiliar De Restauración Temporada De VeranoJob Summary:We are looking for a highly motivated and experienced Food Service Assistant to...


  • Guadalajara, España Hays A tiempo completo

    Desde Hays seleccionamos para multinacional sel sector têxtil perfiles ubicada en Torija, Guadalajara: Personas dinámicas, activas, que tengan ganas de comenzar un proyecto con gran desarrollo profesional y personal. Si tienes 1 año de experiência en el sector turismo, hotelero o logística, realizando tareas de atención al cliente interno y externo,...


  • Guadalajara, España Ibm Careers A tiempo completo

    You will work to support our customers by responding to service requests within the designated service-level agreement. You will collaborate with engineers and developers to develop creative solutions for customers, including product fixes.You will share your knowledge gained from troubleshooting issues by contributing to the knowledgebase and the team;...


  • Guadalajara, España Grupo Crit A tiempo completo

    **Descripción**:Incorporamos Supply Chain Technician - Launch Technician para el suministro del portfolio de productos farmacéuticos en una multinacional farmaceutica, en una de sus plantas ubicada en Azuqueca de Henares.Responsabilidad global:Formando parte del equipo de Supply y dentro del área de lanzamiento de producto se encargará de informar a las...


  • Guadalajara, Guadalajara, España Brown-Forman A tiempo completo

    About the RoleWe are seeking a highly skilled Accounts Payable Analyst to join our team at Brown-Forman. As a key member of our Global Finance department, you will be responsible for managing and ensuring the correct application of invoices received, in accordance with tax laws and financial regulations.Key ResponsibilitiesInvoice Management: Manage the...


  • Guadalajara, Guadalajara, España Brown-Forman A tiempo completo

    About the RoleWe are seeking a highly skilled Accounts Payable Analyst to join our team at Brown-Forman. As a key member of our Global Finance department, you will be responsible for managing and ensuring the correct application of invoices received, in accordance with tax laws and financial regulations.Key ResponsibilitiesInvoice Management: Manage the...

  • Planner

    hace 3 meses


    Guadalajara, Guadalajara provincia, España Cummins A tiempo completo

    Exciting Opportunity at Accelera by Cummins ! We're looking for a dynamic and experienced **Planner** to join our team. The position is based in Guadalajara, Spain (100% Onsite). This is a fantastic opportunity to contribute to a world-class organization and play a key role in our continued growth from Supply Chain area. **In this role, you will make an...

  • Supply Chain Lead

    hace 2 semanas


    Guadalajara, España Sin Nombre A tiempo completo

    Ref.TT June INDUSTRY AND CAPITAL GOODS FUNCTIONS La persona seleccionada tendrá que gestionar y coordinar el Departamento de Supply Chain (Customer Service; Planificación; Compras; y Logística).Responsabilidades Customer Service: Deberá tener el conocimiento para analizar las entradas; la previsión a corto y medio plazo; comunicación con el cliente; y...


  • Guadalajara, España Importante Grupo A tiempo completo

    Ref: TT June INDUSTRY AND CAPITAL GOODS FUNCTIONSLa persona seleccionada tendrá que gestionar y coordinar el Departamento de Supply Chain (Customer Service; Planificación; Compras; y Logística).Customer Service: deberá tener el conocimiento para analizar las entradas; la previsión a corto y medio plazo; comunicación con el cliente; y gestión de...

  • Quality Engineer

    hace 3 meses


    Guadalajara, Guadalajara provincia, España Cummins A tiempo completo

    We are selecting a **Quality Engineer** to join our team in Accelera Guadalajara! She/He will create value for their assigned site by leading continuous improvement projects towards defect-free processes that satisfy customer needs and achieve business results. **In this role, you will make an impact in the following ways**: - Responsible for applicable...

  • Quality Engineer

    hace 3 meses


    Guadalajara, Guadalajara provincia, España Cummins A tiempo completo

    We are selecting a Senior Quality Engineer to join our team in Accelera Guadalajara! She/He will create value for their assigned site by leading continuous improvement projects towards defect-free processes that satisfy customer needs and achieve business results. **In this role, you will make an impact in the following ways**: - Responsible for...

  • Warehouse Supervisor

    hace 3 meses


    Guadalajara, Guadalajara provincia, España Cummins A tiempo completo

    In this role, you will make an impact in the following ways: - Providing leadership and improvement focus for warehouse operations including transportation and packaging operations. - Ensuring internal and external customer requirements are met through the Cummins Operating System. - Providing safe working environment for all Accelera by Cummins and...