Customer Service Agent W/ Native Level of Swedish
hace 6 días
Are you passionate about helping others? Do you like to work in an international and innovative environment? And are you excited to join a warm and welcoming team in Barcelona? Then we are looking for you
Our client is a Dutch company specializing in light solutions. They are looking for a French talent to join their Customer Service team at their headquarters in Barcelona.
You would be a great fit if you have excellent communication skills, have some experience in client-facing positions, and are comfortable working with online programs such as Microsoft Office, SAP, and Salesforce.
**Languages**:
- Full professional level of Swedish
- Full professional level of English
- Full professional level of Danish is a big plus
- Any level of Spanish is a big plus
Barcelona
- Competitive Salary
- Manufacturing
- Permanent
**Main Responsibilities**:
- Provide excellent customer service for customers of the Swedish and/or Danish market
- Build and maintain relationships with customers of the brand
- Updating logistics in SAP
- Stay updated on the company's products
**Core Skills/experience**:
- Excellent verbal and written communication skills
- Previous experience in customer service is desired
- Problem solver and team player attitude
- Great computer skills
- SAP skills will be a big plus
- Ability to adapt to a dynamic environment
- Not afraid to ask questions and pitch ideas
**What’s on offer**:
- Competitive Salary
- Hybrid working model
- Company trip to the Netherlands to meet colleagues abroad
- Ability to work remotely from the Netherlands
- Personal
- and professional growth opportunities
**Our recruitment process**:
- Step 1: Interview with our Recruiter to get to know you and your experience
- Step 2: Video interview with the Hiring Manager of the company
- Step 3: Face-to-face Interview with the Hiring Manager of the company
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