Customer Service Agent with a Native Level of Dutch

hace 6 meses


Barcelona, España Talent Search People A tiempo completo

Perfiles Atención al Cliente y Soporte Técnico

Long-term contract

Barcelona, Spain

Full-time

Competitive salary
- Incorporación inmediata

**¿Dónde trabajarás?**:
Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona

**¿Qué harás?**:

- As a Customer Service Agent, your responsibilities include:
- Individual phone customer support of cardholders of different banks for the card products VISA and MasterCard, regarding the scope of services and the different product features.
- Maintaining quality, result, and service level standards.
- Providing information on account balances, turnover details, refusals of payment

transactions, processing of complaints and other issues related to the use of the credit card.- Receipt and pre-check of requests for instalment payments, limit increases or product

replacements, including preparation of the decision by the relevant specialist department.- Carrying out customer call-backs in the case of special events or on a case-by-case basis due

to incoming customer correspondence.- Supporting the back-office team in written processing as required.

**¿A quién buscamos?**:

- What you need:
- Excellent level of English (written and spoken)
- Native level of Dutch (written and spoken)
- Tech-savvy: the ability to work with different IT systems and programs
- Flexibility with regard to working hours (including evening and weekend shifts)
- Customer Service / Tech support experience is a plus, but not a must

**¿Qué ofrecemos?**:

- What’s on offer:
- Competitive salary with paid training
- Tax-free benefits including food, transport, insurance childcare
- Free Spanish language classes
- Easily accessible office in Barcelona (Poblenou area)
- A fun, friendly and people-focused work environment with an open atmosphere
- Growth opportunities

**¿Necesitas + info?**:
Tania Koshkina- (+34) 93 231 00 00 ext 124



  • Barcelona, España Talent Search People - Native Speakers A tiempo completo

    Description Do you have a native level of Dutch? Would you like to help people with their doubts about their petitions? Keep reading then!Our client is an outsourcing that is collaborating with other differents companies. They are looking for a Helpdesk Agent with a Native/High level of Dutch for the project they have about theme parks. In this role, you'll...


  • Barcelona, España Talent Search People - Native Speakers A tiempo completo

    Description Do you have a native level of Dutch?Would you like to help people with their doubts about their petitions?Keep reading then!Our client is an outsourcing that is collaborating with other differents companies.They are looking for a Helpdesk Agent with a Native/High level of Dutch for the project they have about theme parks.In this role, you'll be...


  • Barcelona, España Talent Search People A tiempo completo

    Do you have experience in customer service and you have a native level of Dutch? Then take a look at this offer, it might be your opportunity!The client is an outsourcing French company (operating as a call center) located in Barcelona, with more than 16 production sites over different countries.Tasks You will be a Customer service agent and you will have to...


  • Barcelona, España Talent Search People A tiempo completo

    Perfiles Atención al Cliente y Soporte Técnico Long-term contract Barcelona, Spain Full-time Competitive salary - Incorporación inmediata **¿Dónde trabajarás?**: Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona! **¿Qué harás?**: -...


  • Barcelona, España Talent Search People A tiempo completo

    Do you have experience in customer service and you have a native level of Dutch?Then take a look at this offer, it might be your opportunity!The client is an outsourcing French company (operating as a call center) located in Barcelona, with more than 16 production sites over different countries.Tasks You will be a Customer service agent and you will have to...


  • Barcelona, España Talent Search People A tiempo completo

    Perfiles Atención al Cliente y Soporte Técnico Long-term contract Barcelona, Spain Full-time Competitive salary - Incorporación inmediata **¿Dónde trabajarás?**: Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Customer Service team in sunny Barcelona! **¿Qué harás?**: - As a...

  • Helpdesk Agent

    hace 1 mes


    Barcelona, España Talent Search People A tiempo completo

    Do you have a native level of Dutch? Would you like to help people with their doubts about their petitions? Keep reading then!Our client is an outsourcing company that collaborates with various companies. They are looking for a Helpdesk Agent with a Native/High level of Dutch for their project about theme parks. In this role, you'll be part of a dynamic,...

  • Helpdesk Agent

    hace 1 mes


    Barcelona, España Talent Search People A tiempo completo

    Do you have a native level of Dutch? Would you like to help people with their doubts about their petitions? Keep reading then!Our client is an outsourcing that is collaborating with other differents companies. They are looking for a Helpdesk Agent with a Native/High level of Dutch por the project they have about theme parks. In this role, you'll be part of a...


  • Barcelona, España Talent Search People A tiempo completo

    Do you have experience in customer service and you have a native level of Dutch?Then take a look at this offer, it might be your opportunity!You are a good match if: - You have a native level of Dutch.- You can speak English in a high level.- You are customer oriented.- You are comfortable to communicate through phone calls.- You are patient and respectful.


  • Barcelona, España Talent Search People A tiempo completo

    Do you have experience in customer service and you have a native level of Dutch?Then take a look at this offer, it might be your opportunity!You are a good match if: - You have a native level of Dutch.- You can speak English in a high level.- You can work 100% onsite.- You can work on rotative shifts.

  • Helpdesk Agent

    hace 1 mes


    Barcelona, España Talent Search People A tiempo completo

    Do you have a native level of Dutch?Would you like to help people with their doubts about their petitions?Keep reading then!Our client is an outsourcing that is collaborating with other differents companies.They are looking for a Helpdesk Agent with a Native/High level of Dutch por the project they have about theme parks.In this role, you'll be part of a...


  • Barcelona, España Talent Search People A tiempo completo

    Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona! Tareas **As a Customer Service Agent, your responsibilities include**: - Assisting customers with installations and new settings of their terminals - Troubleshooting reported issues - Maintaining...


  • Barcelona, España Talent Search People A tiempo completo

    Our client is an outsorcing company (call center) looking for a Customer Service Representative to join a leading team in the entertainment (theme park). In this role, you'll be part of a dynamic, constantly evolving environment, helping to resolve customer needs while providing exceptional service.Tasks -You will receive incoming customer calls through...


  • Barcelona, España Talent Search People A tiempo completo

    Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona! Tareas **As a Customer Service Agent, your responsibilities include**: - Assisting customers with installations and new settings of their terminals - Troubleshooting reported issues - Maintaining...


  • Barcelona, España Talent Search People A tiempo completo

    Our client is an outsourcing company (call center) looking for a Customer Service Representative to join a leading team in the entertainment (theme park). In this role, you'll be part of a dynamic, constantly evolving environment, helping to resolve customer needs while providing exceptional service. Tasks You will receive incoming customer calls through...


  • Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completo

    Are you a native Dutch speaker looking for a new challenge? Do you have excellent communication skills and enjoy helping others? We're seeking a Helpdesk Agent to join our team at Talent Search People - Native Speakers. In this role, you'll be responsible for providing top-notch customer service to clients in the theme park industry.**Job Description:**We're...


  • Barcelona, España Talent Search People A tiempo completo

    Perfiles Atención al Cliente y Soporte Técnico Long-term contract Barcelona, Spain Full-time Competitive salary - Incorporación inmediata **¿Dónde trabajarás?**: Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona! **¿Qué harás?**: -...


  • Barcelona, España BSP executive A tiempo completo

    **¿Dónde trabajarás?**: Our client is an American company of the industrial sector, present worldwide and providing highly technological solutions of air filtering. **¿Qué harás?**: - As a Customer Service Representative: - You will process, monitor and follow up customers' purchasing orders. - You will ensure effective service and administrative...


  • Barcelona, España Talent Search People A tiempo completo

    **Organization**: Our client is an American company of the industrial sector, present worldwide and providing highly technological solutions of air filtering. **Function**: - As a Customer Service Representative: - You will process, monitor and follow up customers' purchasing orders. - You will ensure effective service and administrative support for the...

  • Customer Service Agent

    hace 1 semana


    Barcelona, España NewCo Communications A tiempo completo

    Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona! Taken **As a Customer Service Agent, your responsibilities include**: -...