Customer Care Representative Emea

hace 2 semanas

Tarragona, España BIC A tiempo completo

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

Main responsibility:
The Customer Care Representative EMEA will be the person responsible for managing the entire order process, offering product advice and product solutions to the customer. At the same time as promoting continuous improvement, managing requests and improvement opportunities from a portfolio of Europe, Middle East and Africa clients.

**Profile**:

- Highly self-motivated and decisive person.
- Valuable experience in customer service and order management.
- Office 365 Domain and Database.
- Languages: Proficient in French and English. Other languages will be considered a plus.

Competences:

- Customer orientation
- Communicative skills
- Resolute
- Autonomy

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

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