Senior Account Manager
hace 2 semanas
**In Collaboration, We Are Hiring**
Senior Account Manager
Location: Philippines
Full-time Opportunity
Are you a skilled professional with a passion for solving technical challenges and delivering exceptional customer service? Join a global leader in **video conferencing** and **collaboration solutions** and make an impact on customers worldwide
**What You’ll Do**:
Diagnose and resolve after-sales technical issues, delivering **professional solutions** to ensure satisfaction.
Document, analyze, and report customer problems, ensuring timely internal communication and resolution.
Tackle assigned tasks with efficiency, ensuring issues are closed effectively.
**What You’ll Bring**:
**Bachelor’s degree** in networks, electronics, communications, or computer-related fields.
Fluency in **English** (listening, speaking, reading, and writing); knowledge of **Chinese**, **German**, **French**, or **Spanish** is a plus.
Strong communication skills, service mindset, and a collaborative team spirit.
Experience in **implementation, testing, or technical support** is a big advantage.
Prior experience in **IT call center services** is highly valued.
**Why Join Us?**
Competitive remuneration package.
Work with a global leader in the tech industry.
Opportunities for growth and professional development.
Join a collaborative and innovative team delivering cutting-edge solutions.
**About Our Client**:
Our client, a top global brand in **video conferencing and voice communications**, operates in **140+ countries**, delivering innovative and user-friendly solutions. Recognized as the No.1 provider of **SIP phones**, they lead the industry with quality and innovation.
**Ready to Elevate Your Career?**
TechnicalSupportJobs #GlobalCareers #TechIndustry #CustomerSuccess #CollaborationInnovation
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