H&s Quality Auditor
hace 4 semanas
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
We are looking for H&S Quality Auditor to join our team.
**Responsibilities**:
- To ensure that the suppliers (accommodation and non accommodation) throughout the target assigned are assessed and validated on time and a follow up process is done to ensure product has the less deficiencies as possible.- To lead and monitor the management tasks assigned to ensure an effective organisation structure and roles distribution in front of our stakeholders.- Facilitate the supplier Audit needs to the H&S platform for the region.- Ensure that data collected in the H&S platform provides reliable information and knowledge in the form of reports to clients and also internally.- Update the status of procedures, clients' wish lists, bugs and enhancements.- Plan and undertake on site audits to ensure coverage targets are met when feasible for No Response cases.- Lead the central management tasks assigned such as customer relationship, third party partner relationship, hotel chains, incidences management, reporting, target follow up, etc.
**Requirements**:
- Professional Proficiency in English.- Self-starter with good organizational skills and with the ability to prioritize tasks.- Effective stakeholder management.- Good command of Excel (especially Pivot Tables and formulas such as VLookup, etc).
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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