Quality Control Tps Support Team Leader
hace 1 semana
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
This role is responsible of avoiding losses and reducing litigations with TPS due to discrepancies on bookings.
Purpose of the role:
- Daily reconciliation of TPS bookings to prevent losses for the company- Operational & commercial contact with TPS to solve daily incidences and negotiate losses- Proactively raise TPS incidences and collaborate with IT to solve them asap- Lead TPS support team, manage processes & reporting
**Responsibilities**:
- Review in a daily basis the potential discrepancies on TPS bookings- Report technical issues and collaborate with IT on the resolution- Ensure all processes are properly followed, communication with both internal and external stakeholders, reporting- Support the implementation of new initiatives to reduce litigations with TPS
**Requirements**:
- Travel Industry Background;- 3 years of experience in a similar position;- Experience in Integration´s process;- Proficiency in Microsoft Office Package and in reporting tools.
Challenges:
- High time pressure and efficiency as result of high workload- Coordinate the resources to ensure quick and high quality replies- Ensure a proper prioritization to be focused on more relevant losses- Ensure the proper operation of the internal tools used by the team- Manage the complexity of different systems- Manage the escalations from other departments- Manage the relationship with our internal partners and external stakeholders- Work with diverse teams & cultures across all the regions- Support a culture of improvement and high performance
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
-
Quality Control Tps Support Team Leader
hace 4 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Account Executive Tps
hace 3 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Key Account Manager Tps
hace 4 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Team Leader
hace 2 semanas
Illes Balears provincia, España Page Personnel España A tiempo completoCoordinación del equipo - Supervisión de llamadas y trabajo diario del equipo - Gestión y reparto de cartera de clientes - Planificación de estrategias para el cumplimiento de objetivos - Control de la agenda y reuniones distribuidas a los diferentes directores - Reporte de visitas - Control de comisiones equipo - Control de registro horario...
-
Quality Control Business Analyst
hace 2 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Team Leader Cobol
hace 2 semanas
Tres Cantos, Madrid provincia, España The White Team A tiempo completo**Descripción del puesto** Desde el equipo de The Whiteam Consulting, estamos seleccionando un/a Team Leader para gestionar un equipo de 5 personas para un cliente del sector bancario, en modalidad presencial 2 días en Madrid y 3 días en remoto. Será imprescindible experiência en el puesto de más de 5 años en ; - Oz/OS, Microfocus - AS400, Linux,...
-
Quality Project Team Member
hace 4 semanas
Martos, Jaén provincia, España Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
-
Team Leader Warehouse
hace 1 semana
Bembibre, León provincia, España Vestas A tiempo completoThis might be your opportunity! Supply Chain Operations is part of Vestas' growing and dynamic Service Business Unit. The department runs our warehouse operations, the backbone of our supply chain, in our Mediterranean (MED) sales business unit. Our MED Warehousing & Operations team supports the business by securing timely availability and reliability on...
-
Loss Mitigation Manager
hace 4 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Quality Assurance Representative
hace 4 semanas
Ibiza, Illes Balears provincia, España TUI A tiempo completoJoin TUI as a Quality Assurance Representative (known internally as Quality Assurance Coordinator) and you will be responsible for maintaining and improving quality within a range of our TUI Hotels and destinations. You will monitor and identify actions to create memorable holidays for our guests You are a fast learner and have a good life and work...
-
Quality Assurance Representative
hace 4 semanas
Ibiza, Illes Balears provincia, España TUI A tiempo completoJoin TUI as a **Quality Assurance Representative **(known internally as Quality Assurance Coordinator) and you will be responsible for maintaining and improving quality within a range of our TUI Hotels and destinations. You will monitor and identify actions to create memorable holidays for our guests You are a fast learner and have a good life and work...
-
IT Support Agent
hace 3 semanas
Mallorca, Illes Balears provincia, España Wavetel Aps A tiempo completoJOB-2119 **IT Support Agent ( XML, SOAP, REST, querying a SQL database ) PERM job in Mallorca Spain** - Mallorca - Spain - ROLE: IT Support Agent 2. DEPARTMENT: IT Support and Integrations 3. LOCATION: Palma de Mallorca, Spain 4. TYPE OF CONTRACT: Permanent with trial period 5. START OF EMPLOYMENT: ASAP 6. SALARY: Individual depending on education and...
-
O2c Billing Team Leader
hace 4 semanas
Palma de Mallorca, España TUI A tiempo completoBased within TGBS, the O2C Billing Team Leader will be in charge managing and monitoring the Billing process for inhouse and 3rd party customers of 23 TUI destinations. O2C Billing Team Leader has 3 direct reports who are based in Spain (Palma de Mallorca). ABOUT THE JOB Ensure that invoices are issued and delivered on time Analyse and define invoicing...
-
Channel Manager Optimization Team Lead
hace 5 días
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Excellence Support Agent
hace 3 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Ftl Team Leader
hace 4 semanas
Silla, Valencia provincia, España DHL A tiempo completo¿Tienes experiência en el sector? ¿Te gustaría trabajar en un entorno multidisciplinar en una multinacional líder en transporte? **¡En DHL Freight Spain estamos creciendo!** En DHL Freight Spain seleccionamos **FTL Team Leader** para contribuir a diseñar y asegurar la implementación de planes y procesos de Despacho y Control de Redes para el...
-
H&s Quality Auditor
hace 4 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Osc Executive
hace 2 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Osc Executive
hace 1 semana
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Osc Executive
hace 5 días
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
