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Norwegian Speaking Customer Care Representative for

hace 5 meses

Malaga, España Transcom Spain A tiempo completo

Motiveres du av å gi en god kundeopplevelse? Ønsker du å bygge en karriere innen finans? Da har vi den perfekte stillingen for deg i den vakre byen Málaga på Costa del Sol
Bli med som kundeservicerepresentant for en digital bank som er dedikert til å tilby finansiell fleksibilitet til kundene med en rekke ulike finansprodukter over hele Norden. Deres ressurser inkluderer lån, kredittkort, sparekontoer, forsikring og andre relaterte tjenester.

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Hva kan vi tilby DEG*
- Permanent fulltids kontrakt med fastlønn
- Muligheter for å jobbe hjemmefra
- To feriedager pr mnd, samt en rekke ekstra fridager på grunn av spanske helligdager
- Trening i kundeservice
- Karrieremuligheter
- Internationalt, inkluderende arbeidsmiljø
- Frynsegoder som spansktimer, gratis kaffe etc.
- Støtte og bistand til flytting
- Industrirabatter på en rekke ting; biler, flyreiser, møbler og interiør, fritidsaktiviteter, mote etc.

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Bli med oss som kundeservicerepresentant*
Vi hjelper våre kunder på telefon, chat og e-post. Dine hovedoppgaver vil være å svare på spørsmål og finne løsninger på problemene knyttet til lån, sparekontoer, forsikringer, internasjonale overføringer og utenlandsk valuta.
For å passe inn i rollen som kundeservicemedarbeider må du være tilpasningsdyktig, flink til å finne løsninger og tålmodig.
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Vi ser etter deg som: *
- Har interesse for bank og finansielle tjenester.
- Er strukturert og har en organisert måte å jobbe på.
- Har evne til å jobbe selvstendig og strukturert.
- Har gode kommunikasjons
- og samarbeidsegenskaper.
- Har evne til å veilede og hjelpe kundene på en profesjonell måte.
- Flytende kunnskaper i engelsk og norsk.

Det er en fordel hvis du har en bachelor innen økonomi og finans eller har jobbet i bank tidligere.

Rekrutteringsprosessen
Hvis profilen din samsvarer med det vi ser etter, kontakter vi deg for et videointervju. Deretter vil vi be deg om å ta en kort språktest og til slutt vil aktuelle kandidater delta i et siste intervju med en av våre teamledere.

**Om Transcom**
Transcom er en global spesialist på kundeservice og kundetilfredshet gjennom vårt omfattende nettverk av 69 kontaktsentre i 26 land på 33 språk. Vi er drevet av innovasjon og har en lidenskap for å hjelpe mennesker med å løse problemer.

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Om Málaga*
Málaga er hovedstaden og den mest folkerike delen av Costa del Sol (solkysten). Byen har nesten 580 000 innbyggere og provinsen Málaga har ca 1 million innbyggere. Málaga ligger på den sørlige kysten av Spania, på den iberiske halvøy. Beliggenheten ved Middelhavet og de vakre omgivelsene, gjør byen til et populært turistmål. Málaga er omgitt av mange kjente og vakre byer som Marbella, Benalmádena, Estepona og Fuengirola, som er feriemål for både lokalbefolkningen og turister.

Jobbtype: Heltid