Application Support Engineer
hace 2 semanas
**What makes us Qlik?**
A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
**The Application Support Engineer Role**
**Here’s how you’ll be making an impact**:
**Application Management**
- Participate in code reviews to ensure high-quality code and adherence to coding standards.
**Application Support**
- Respond to and resolve user inquiries and support tickets in a timely and efficient manner.
**Requirement Analysis**
- Work with stakeholders to gather and analyze user requirements and translate them into technical specifications.
- Conduct feasibility studies and provide recommendations for software solutions that meet business needs.
**Documentation and Training**
- Create and maintain technical documentation, including design specifications, user manuals, and installation guides.
- Stay up-to-date with the latest industry trends, technologies, and best practices.
**We’re looking for a teammate with**:
- Outstanding communication skills, a strong aptitude for logical problem-solving, and the capacity to function well in a group setting.
- A self-motivated, goal-oriented person with experience in system administration and configuration
- 2+ years of relevant Technical Support Experience, Technology Architecture experience or equivalent.
- It is preferred to have a bachelor's degree in computer science, management information systems (MIS), or a similar discipline.
**The location for this role is**:
Barcelona, Spain
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**More about Qlik and who we are**:
Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.
**What else do we offer?**
- Genuine career progression pathways and mentoring programs
- Culture of innovation, technology, collaboration, and openness
- Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
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