Application Support Engineer

hace 2 semanas

Barcelona, España Qlik A tiempo completo

Description What makes us Qlik?A Gartner Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.
Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.The Application Support Engineer RoleAn Application Engineer is responsible for designing, developing, and implementing software applications that meet the specific needs of an organization or client.
This role combines technical expertise with an understanding of the business and user needs to create effective and efficient software solutions.
Application Engineers work closely with software developers, systems analysts, and other IT professionals to ensure that software applications are delivered on time, within budget, and to the required specifications.Here's how you'll be making an impact:Application ManagementManage, support and implement software applications based on user requirements and technical specifications.Collaborate with software developers, 3rd party managed services and engineers to integrate applications with existing systems and platforms.Participate in code reviews to ensure high-quality code and adherence to coding standards.Application SupportProvide technical support and troubleshooting assistance for software applications to ensure smooth operation and minimal downtime.
Monitor application performance, identify potential issues, and implement solutions promptly.
Collaborate with development teams to understand application functionality, gather requirements, and provide feedback for improvements.
Assist in the deployment and configuration of new applications and updates.
Respond to and resolve user inquiries and support tickets in a timely and efficient manner.
Requirement AnalysisWork with stakeholders to gather and analyze user requirements and translate them into technical specifications.Conduct feasibility studies and provide recommendations for software solutions that meet business needs.Ensure that applications meet performance, security, and scalability requirements.Documentation and TrainingCreate and maintain technical documentation, including design specifications, user manuals, and installation guides.Provide training and support to end-users and other IT professionals on the use and maintenance of applications.Stay up-to-date with the latest industry trends, technologies, and best practices.We're looking for a teammate with:Outstanding communication skills, a strong aptitude for logical problem-solving, and the capacity to function well in a group setting.
A problem-solver with a strong grasp of application system architectures who enjoys working on production support issues.A self-motivated, goal-oriented person with experience in system administration and configuration 2+ years of relevant Technical Support Experience, Technology Architecture experience or equivalent.
It is preferred to have a bachelor's degree in computer science, management information systems (MIS), or a similar discipline.
The location for this role is:Barcelona, SpainApply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunitiesMore about Qlik and who we are:Find out more about life at Qlik on social: , , , and , and to see all other opportunities to join us and our values, check out our .What else do we offer?Genuine career progression pathways and mentoring programsCulture of innovation, technology, collaboration, and opennessFlexible, diverse, and international work environmentGiving back is a huge part of our culture.
Alongside an extra "change the world" day plus another for personal development, we also highly encourage participation in our Qlik is not accepting unsolicited assistance from search firms for this employment opportunity.
Please, no phone calls or emails.
All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik.
No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

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