Application Engineer
hace 1 día
As high level product technology expert, provides best technical consulting and solutions for customers applications to the sales teams independent of the industry segments with a strong focus on technologies. Takes commercial considerations fully into account when proposing solutions. Has turnover responsibility but not customer responsibility. Detailed technical proposals of application based solutions in the Pre-Sales phase.
Key Tasks:- Onsite customer support for prototype start ups in order to do "proof of concept".
- Good working knowledge of third party PLC software.
- Network configuration and device integration coverage including product sizing and selection.
- Main interface to Concept Engineer (Customer/Festo) (pre-defining technical concepts) and technical support engineer.
- Discuss technical proposals to optimize machine performance with a strong focus to increase component sales.
- Provides on site technical product training for customers during the installation.
- Provides technical support to sales and customers on applications independent of the industry segments.
- Focus on commercial (cost of ownership) and technical feasibility of proposals, based on deep technical product knowledge.
- Proposes component and system based solutions, mainly on standard products, in accordance with the regulations (Machinery Directive, etc.).
- Creates technical solutions taking all relevant technical interfaces into consideration.
- During the pre-sales phase acts as technical product expert, in close coordination with the sales engineer.
- Provides best practices (i.e., application notes) for multiplication of standard applications as well as lessons learned for further improvement to win next opportunities.
- Supports and provides ISM and BU with product gaps as input.
- Supports in Questions of Norms and regulations.
- Identify and win projects based on excellent product and application knowledge.
- Support commissioning of the project at customer site in close alignment with the technical support engineer.
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