Key Account Manager

hace 5 meses

Madrid, España Insights A tiempo completo

**Are you passionate about Sales and how you connect with people?**

We’re looking for a Key Account Manager to join our team on a temporary basis. This is a hybrid role to support our clients and practitioners in Spain and will require **Spanish and English **language skills.

As part of the Key Accounts Team, you will develop customer relationships in Spain through providing a legendary customer experience and thereby growing our existing portfolio of accounts in alignment to our Global Sales Strategy.

We’re looking for someone who is passionate about building long lasting client relationships, whilst being able to identify strategic opportunities. If this sounds like you then read on

**Who are Insights?**

We are a global learning and development company with product and innovation at our heart. Our purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything that they do.

We operate in over 50 countries around the world in more than 31 languages with over 650k learners per year. Our clients range from local start-up companies to major global corporates and are across all sectors including Pharma, Banking & Finance and Tech, with the aspiration to create a thriving learner community through personalised learning and an engaged practitioner community.

**What you’ll do to succeed**

Proactively manage a portfolio of accounts through building customer relationships by understanding their business needs and the value that Insights can bring.

Qualify and develop new business opportunities within your portfolio of accounts from initial enquiry, building relationships to meet the client needs and enable Insights to maximise potential business opportunities.

Think like a customer to deliver exceptional client experience, putting the customer at the heart of everything we do.

**What you’re great at.**

You will use your strong communication skills and telephone presence to build a rapport with clients and internal contacts, providing a legendary customer experience.

You will be accomplished at positioning the value of Learning Journeys and multi-stage projects and be able to demonstrate value to your clients by sharing your knowledge of Insights methodology, resources, solutions, and services available

You will be motivated by achieving stretch goals, with a natural drive for results and have experience in Social Selling & LinkedIn Sales Navigator

You have a passion for building, managing, and maintaining strong relationships and bring excellent presentation and communication skills with a keen eye for detail.

**Other requirements**

You must be fluent in Spanish and English

Good IT skills particularly in MS Word, Outlook, Excel and PowerPoint

Minimal travel may be a requirement of this role

Previous experience in the learning and development and/or consulting related industries is a plus

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