Support Engineer

hace 7 meses

Terrassa, España Donaldson A tiempo completo

Donaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.

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As a Support Engineer specialized in Industrial Gas Filtration, you will play a crucial role in ensuring the succes of our filtration systems within a wide range of industries. You will have to provide technical expertise and support to our clients, assisting them in optimizing their filtration processes and maintaining equipment performance.

This position is based in Terrassa (Barcelona) and will be part of the EMEA Product Management team.

Key Responsibilities:

- Provide technical support and guidance to clients regarding the selection, installation, operation, and maintenance of our industrial gas filtration systems.
- Diagnose and troubleshoot filtration system issues, collaborating with clients to identify and implement effective solutions.
- Centralise customer requests and structure the information to make it available for the rest of the organisation
- Prepare information in order to start new projects
- Project management of projects for some specific products
- Support with documentation for several products

Qualifications:

- Bachelor's degree in Mechanical Engineering, Chemical Engineering, or a related field.
- Proven experience in industrial gas filtration systems, compressor industry or related fields
- Strong problem-solving skills and the ability to diagnose technical issues.
- Excellent communication and interpersonal skills to work effectively with clients and internal teams.
- Structured way of working.
- Ability to work independently and as part of a collaborative team.
- Fluent English is a must

Job offer:

- International work environment
- Permanent position
- Flexible work schedule
- Attractive salary & monthly meal allowance
- Hybrid working model (3 days of remote working per week)
- Social benefits are offered after one year with us
- Career development

LI-GP1

Come make a World of Difference

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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