German-speaking 3D Printer Support Engineer to

hace 3 semanas

Barcelona, España Multilingual Jobs Worldwide A tiempo completo

German-speaking 3D Printer Support Engineer to Barcelona

**Job details**:
**Location**

Barcelona

**Discipline**
- Customer Service**Reference**

36088

**Contact Name**

Alrik Hoffmann

**Job description**:
**Sie haben eine Leidenschaft für den 3D-Druck und möchten für das weltweit führende Unternehmen im Bereich Personal Systems und Printing sowie für den Marktführer in der Inkjet-Technologie arbeiten?**

**Für unseren Kunden in Barcelona suchen wir Printer Support Engineers für den deutschsprachigen Markt**

**Sie bringen mit**
- Interesse an Technologie und 3D-Druck
- Deutsche Muttersprache
- Fließende Englischkenntnisse
- Interesse an der 3D-Drucktechnologie
- Frühere Erfahrungen in einer ähnlichen Position sind von Vorteil
- Fähigkeit zur Zusammenarbeit in einem ethnisch, sprachlich und kulturell vielfältigen Umfeld
- Hervorragende organisatorische Fähigkeiten
- in der Lage, Prioritäten bei der Arbeit zu setzen

**Ihr zukünftiges Projekt**

Die Mission unserer Marke im Bereich 3D-Druck ist es, die nächste industrielle Revolution voranzutreiben, indem wir die Art und Weise verändern, wie die Welt konstruiert und produziert.

Wir haben ein Labor vor Ort, in dem Sie die faszinierende Welt des 3D-Drucks kennenlernen und ausprobieren können.
Werden Sie Teil unseres spannenden und erfolgreichen Teams und steigen Sie ein in die Welt der 3D-Drucktechnologien

**Ihre Aufgabe**

Unterstützen Sie Endkunden (3D-Servicebüros und Unternehmenskunden), Vertriebspartner und die Servicemitarbeiter des Kunden bei der Lösung technischer Probleme mit 3D-Druckern und beschleunigen Sie die Akzeptanz der Produkte des Kunden, indem Sie einen Wettbewerbsvorteil durch eine schlanke Support-Erfahrung auf dem 3D-Druckmarkt schaffen.
Das Team der Remote Support Engineers (RSE) ist Teil der Global Care Center-Organisation innerhalb von 3D Solution Services und verantwortlich für die Lösung technischer Probleme unserer Kunden aus der Ferne, die Identifizierung der erforderlichen Teile und die Bequemlichkeit der Entsendung eines Field Services Engineer (FSE) zur Reparatur des Produkts vor Ort.

Die schnelle und effektive Lösung von Problemen aus der Ferne führt zu einem guten Kundenerlebnis und optimiert die Produktivität der Geräte unserer Kunden. Der RSE arbeitet eng mit unseren Contact Center Agents, Competency Center Engineers und Field Support Engineers zusammen, um sicherzustellen, dass die richtige Lösung zur richtigen Zeit geliefert wird.

Der 3D-Drucker-Supporttechniker arbeitet in der Regel mit unseren Kunden über Remote-Tools (Telefon, E-Mail und Remote Access SW) zusammen und verfolgt das Problem, bis es gelöst ist.

Die Effizienz und Effektivität der vom RSE bereitgestellten Lösungen sind der Schlüssel zum Erreichen unserer Unternehmensziele in Bezug auf Kundenerfahrung, Qualität und Kosten.

**Arbeitszeiten und Vorteile**
- Arbeitszeiten: Mo - Fr: 09 - 18 Uhr (39 pro Woche)
- Gehalt ab 20.000 Euro/Brutto/Jahr + Variable

**Warum bewerben**
- Langfristige Chance.
- Internationales und dynamisches Umfeld in Barcelona.
- Vielfältige Möglichkeiten, innerhalb des Unternehmens zu wachsen.
- Umzugspaket für Personen, die aus einem anderen Land umziehen.
- Eine große Auswahl an Rabatten bei unseren Partnern
- Kostenlose wöchentliche Aktivitäten und Aktivitäten nach der Arbeit
- Neues und modernes Büro im Stadtteil Poblenou

**Karrierechancen**

In unserem Projekt haben Sie die Möglichkeit, als leitender Ingenieur, technischer Ausbilder und Spezialist, im Bereich Qualität oder im Management zu arbeiten.

**Über Multilingualjobsworldwide**
- Multilingual Jobs Worldwide ist eine der führenden internationalen Personalvermittlungsagenturen in Europa, die die spannendsten Jobs mit mehrsprachigen Talenten zusammenbringt._
- Wir haben Büros in Oslo, Tallinn, Malaga, Malta und Lissabon. Mit unseren mehr als 300 Partnern in über 30 Ländern haben wir bereits über 3000 Menschen geholfen, ihren Traumjob zu finden._

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