Sales Manager
hace 2 meses
**General description**:
Rubiko is one of the leading online gaming industry's outsourcing partners for customer support services and payment solutions. We are searching for an experienced and result-driven Sales Manager to join our operations team.
In this position, you will own the relationships with Rubiko´s clients from prospecting to onboarding, follow their lifecycle, understand their business vision and needs, and assure Rubiko services stay aligned with industry trends. We are a fast-growing start-up based in Barcelona, we are a young and professional international team. If you are looking for a dynamic and expanded role as a Sales Manager in a strat-up environment where to create impact, this is your chance
Reporting to CEO & Business Operations.
Working with external clients and internal key stakeholders across all departments.
**Responsibilities**:
- Engage with clients from discovery phase to onboarding and throughout the client´s full lifecycle for all upselling and cross selling opportunities.
- Ensure the best client experience, provide valuable business insights that support their growth and strategies
- Liaise with marketing partners and agencies for business developments campaigns, design and implement sales and marketing strategies
- Grow and expand Rubiko’s customer base
- Represent Rubiko in front of clients, partners and all business events
- Lead and expand online and offline market approach focused on new client acquisition
- Follow client's business results to identify potential issues in advance, addressing them with internal teams and with the client
- Manage Rubiko´s CRM, analyse data, track KPI and report accordingly
- Liaise with operations departments to implement client initiatives, projects and align client's business goals with our solutions
- Overall build and maintain strong relationships with clients, develop client loyalty and engage with the internal teams to achieve business goals
- Conduct regular review meetings and surveys with clients and assess Rubiko's service value
- Manage external communications for clients and marketing
**Requirements**:
- Degree in Business Administration, Sales or Marketing
- Thinking outside the box and inquisitive - can do attitude
- Interested in new technology and tech savvy
- High attention to detail, organised and agile
- Transparent & direct communicator, excellent presentation skills
- Strong systems knowledge, including Excel, CRM software, and ability to build own processes
- Excellent communicator both verbally and in written form, able to engage and clearly explain data analysis
- Fluent in English, advanced level of written language
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