Sales Support

hace 4 días


Palma de Mallorca, España OMNIACCESS A tiempo completo

**Description**:
The Sales Support team member will provide assistance from our headoffice in Palma de Mallorca to our Sales Team located in USA. The role will entail supporting the sales process as well as assisting the Commercial Director on other Sales activities.

Some of the key responsibilities include:

- Professionally handle incoming requests from customers and ensure that issues and requests are resolved both promptly and thoroughly
- Maintain, create and update customer records in the CRM system
- Assist the sales and project team in the preparation of proposals, quotes and budgets
- Manage incoming product requests, from quote creation to final delivery
- Work closely with the Sales Team to support them in their day-to-day activities
- Issue out contracts to customers and archive accordingly
- Prepare sales meetings and run reports to help Account Mangers organize their pipeline
- Assist event organization and other marketing activities e.g. sending out newsletters, update website and social media
- Establish active communication and engagement with all other departments to help where necessary

**Requirements**:

- Proven work experience in Sales Support or similar position
- Customer & sales orientated
- Good written and verbal communication skills in English
- Proactive and a quick learner
- Able to multitask and work to deadlines
- Team player and a problem solver
- Accuracy and strong attention to detail
- Previous experience with Microsoft Office and CRM systems
- Knowledge of Navision is a plus
- Working hours: from 12pm to 8pm from Monday to Friday
- Already based in Mallorca


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