Service Delivery Intern- Energy

hace 4 meses

Barcelona, España FLEXIDAO S.E.S. S.L. A tiempo completo

**Flexidao **offers an advanced data, software, and advisory solution to the electricity market. This enables customers to navigate the complexity of an ever-evolving clean energy market, assessing climate-related risks and pursuing carbon-aware procurement strategies.

Flexidao is headquartered in Amsterdam and has data access capabilities spanning across Europe, the US and the APAC region.

Our mission is to provide the data, digital tools, and expertise so organizations can measure, manage and work to eliminate their energy-related emissions.

Thanks to our international partnerships with leading companies and other kinds of organizations such as Google, Microsoft, and Vodafone, but also the United Nations, among others, we are a strong voice in the energy and sustainability ecosystem.

Our team is in rapid expansion, and we are currently looking for a **Service Delivery **Specialist **to support with the planning, technical implementation, delivery and support of Flexidao’s Software-as-a-Service solution for its Fortune1000 clients as well as H2020 R&D projects.

**Role Overview**

We're looking for a full-time **Service Delivery Intern **to provide the best user experience by ensuring the smooth delivery of top-notch services that meet and exceed our customer demands. You will be joining the Product team, working hand in hand with the Service Delivery Lead.

As a Service Delivery Intern you will provide high-performance levels for service-related processes, and implement improvement activities wherever necessary.

**Your Challenge
- Assist in the management of all aspects of the project to agreed-upon customer requirements and ensuring all product/technical, quality and business targets are met
- Client’s projects
- R&D projects (i.e Horizon 2020)
- Carry out daily project related activities including software configuration, maintenance of project plans, and coordination with teams across the business.
- Achieving project deliverables and compliance with contract requirements
- Identifying, analyzing, and addressing project risks and business outcomes, with the regular sharing of lessons learned.
- Establish and maintain weekly reporting, by setting up regular internal and external team meetings, capturing minutes, agreed actions, updating teams and senior management
- Building strong relationships with customers and stakeholders. Provide support in other internal tasks such as reporting, internal workshops, etc.

**Must-haves
- Bachelor's or Master’s degree (B. S., M.S.) in Energy Markets/Engineering/Sustainability or relevant field
- Knowledge in Project Management
- Have strong problem-solving skills and be able to think outside the box
- Customer-oriented, with excellent organization and strong communication skills. Very fluent in English

**Nice to have
- Fluent in other European languages (German, French, Dutch, etc)
- Master's degree related to renewable energy. Knowledge of agile/scrum process and principles.

**Your Benefits**
- Study aid amount
- An extremely steep learning curve in a fast-paced high-tech B2B Company
- International team with 12+ different nationalities and a ‘global citizen mindset
- An exciting and positive work environment where you are valued
- An entrepreneurial environment where innovation is encouraged and nurtured
- Hybrid and flexible working environment
- Free coffee, tea, snacks, and fresh organic fruit
- Sports and wellness package (includes monthly massage) or Ticket Restaurant
- Company-sponsored team fun events every quarter and other cool after-work activities Referral bonus for new hirings ‍‍

**Diversity & Inclusion
In Flexidao we embrace **diversity **by having and promoting an inclusive and diverse environment. Therefore, we are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, or gender identity or expression.

**Recruitment Process
- Phone/Google Meet interview with HR
- Google Meet interview with our Service Delivery Lead
- Google Meet with our Service Delivery Lead and our CEO

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