Technical Account Manager, Strategic Industries

hace 4 meses

Madrid, España AWS EMEA SARL (Spain Branch) A tiempo completo

Experience with operational parameters and troubleshooting for at least two of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment
- Working with engineering/ technology teams for large customers or a major segment of a large entity in the Public Sector, Enterprise or Start-up industry
- Bachelor’s Degree in Computer Science, Math, or related discipline, or equivalent work experience

At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.

As we continue to rapidly expand AWS’s Enterprise Support organization you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and active support to achieve AWS certifications.

This role is within our Strategic Industries team. The Strategic Industries team are responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive.

The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us

Additional resources

Culture
We’re passionate about supporting the needs of our people and their family members.
Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.

Key job responsibilities
- Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning
- Utilize technical skills to solve difficult support issues and technical challenges
- Understand operational parameters and troubleshooting process for customer issues and escalations
- Advocate for customer needs to overcome adoption blockers and drive new feature development
- Improve customer capabilities by running workshops, operations and architecture reviews
- Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption
- Work with customers across all levels from developers through to C-Suite executives
- Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers
- Technical internal enterprise or external customer-facing experience
- Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
- Experience in operational services or support environment
- Experience in influencing management stakeholders on technical, operational or business strategic decisions
- Experience with AWS services and/ or other cloud offerings

  • Technical Account Manager, Es

    hace 1 mes

    Madrid, España Amazon A tiempo completo

    .Technical Account Manager, ES - Strategic Industries Job ID: 2639135 | AWS EMEA SARL (Germany Branch) - H13AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support...

  • Technical Account Manager, Strategic Industries

    hace 4 meses

    Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo

    Experience in technical engineering - Bachelor's degree - Professional fluency in English and at least two of the following three languages: Spanish, French, Italian. At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including...

  • Cloud Technical Account Manager

    hace 2 semanas

    Madrid, España Amazon A tiempo completo

    .Cloud Technical Account Manager - ES Strategic Industries Job ID: 2586184 | AWS EMEA SARL (France Branch) - G48Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a bilingual...

  • Cloud Technical Account Manager

    hace 2 semanas

    Madrid, España Amazon A tiempo completo

    Cloud Technical Account Manager - ES Strategic Industries Job ID: 2586184 | AWS EMEA SARL (France Branch) - G48Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a bilingual (French...

  • Technical Account Manager

    hace 3 semanas

    Madrid, España Grupo Digital A tiempo completo

    Technical Account Manager ( Expertise Connect ) en hibrido.Desde Grupo Digital buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas formado actualmente por unos 250...

  • Technical Account Manager

    hace 4 meses

    Madrid, España Ansys A tiempo completo

    When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from...

  • Strategic Account Manager con Inglés

    hace 3 meses

    Madrid, España Page Personnel España A tiempo completo

    Las responsabilidades del Strategic Account Manager con Inglés son: - Detectar las necesidades de los clientes llevando a cabo estrategias de marketing de influencia para cubrir sus expectativas y maximizar su grado de satisfacción. - Supervisar la ejecución de proyectos. - Planificación y pensamiento estratégico. - Agilidad para la resolución de...

  • Technical Account Manager

    hace 3 semanas

    Madrid, España Fortinet A tiempo completo

    .Technical Account ManagerMadridMadrid, Community of Madrid, ES Fluency in Spanish and English is mandatory. It is preferable that you are based close to a Fortinet office - locations include Madrid, Barcelona, Murcia, Seville, Bilboa - so you can work on a hybrid work model. We are also open to hearing from applicants from other areas in Spain or from other...

  • Strategic Account Manager

    hace 3 meses

    Madrid, España Proclinical A tiempo completo

    Proclinical are recruiting for a Strategic Account Manager - Spain to join a pharmaceutical organisation. This role is on a permanent basis and is located in Madrid. **Responsibilities**: - Accountable as a leadership, producing the open communication setting amongst different roles/function included in the account team and raise prioritised ops/risks...

  • Strategic Account Manager

    hace 1 semana

    Madrid, Madrid, España Adyen A tiempo completo

    About the Role:As a Strategic Account Manager at Adyen, you will play a critical role in driving commercial growth and delivering an outstanding customer experience for our clients. You will be responsible for managing relationships with innovative international merchants, covering multiple industries and channels.Key Responsibilities:Collaborate with...

  • Strategic Account Manager

    hace 1 semana

    Madrid, Madrid, España Adyen A tiempo completo

    About the Role:As a Strategic Account Manager at Adyen, you will play a critical role in driving commercial growth and delivering an outstanding customer experience for our clients. You will be responsible for managing relationships with innovative international merchants, covering multiple industries and channels.Key Responsibilities:Collaborate with...

  • Technical Account Manager

    hace 4 semanas

    Madrid, España Cast Software Inc. A tiempo completo

    .CAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It's becoming essential for faster modernization for...

  • Technical Account Manager

    hace 3 meses

    Madrid, España Cast A tiempo completo

    .CAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It's becoming essential for faster modernization for...

  • Technical Account Manager

    hace 3 semanas

    Madrid, España Fortinet A tiempo completo

    Technical Account ManagerMadridMadrid, Community of Madrid, ESFluency in Spanish and English is mandatory.It is preferable that you are based close to a Fortinet office - locations include Madrid, Barcelona, Murcia, Seville, Bilboa - so you can work on a hybrid work model.We are also open to hearing from applicants from other areas in Spain or from other...

  • Technical Account Manager

    hace 3 semanas

    Madrid, España Fortinet A tiempo completo

    Technical Account ManagerMadridMadrid, Community of Madrid, ES Fluency in Spanish and English is mandatory. It is preferable that you are based close to a Fortinet office - locations include Madrid, Barcelona, Murcia, Seville, Bilboa - so you can work on a hybrid work model. We are also open to hearing from applicants from other areas in Spain or from other...

  • Technical Account Manager

    hace 3 meses

    Madrid, España Fortinet A tiempo completo

    **Preferred location is Madrid or close to any of our Spanish offices( Madrid, Murcia/Sevilla/Bilbao/Barcelona - working on a hybrid work mode** **Fluency in Spanish and English is mandatory** Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are...

  • Technical Account Manager, Es

    hace 2 semanas

    Madrid, España Amazon A tiempo completo

    .Technical Account Manager, ES - NAMER - PARTNER Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to work with our customers' creative and...

  • Technical Account Manager

    hace 3 semanas

    Madrid, España Fortinet A tiempo completo

    Fluency in Spanish and English is mandatoryIt is preferable that you are based close to a Fortinet office -locations include Madrid, Barcelona, Murcia, Seville, Bilboa- so you can work on a hybrid work model.We are also open to hearing from applicants from other areas in Spain or from other European countries providing you speak Spanish and EnglishWould you...

  • Technical Account Manager

    hace 1 mes

    Madrid, España Fortinet A tiempo completo

    Fluency in Spanish and English is mandatoryIt is preferable that you are based close to a Fortinet office -locations include Madrid, Barcelona, Murcia, Seville, Bilboa- so you can work on a hybrid work model.We are also open to hearing from applicants from other areas in Spain or from other European countries providing you speak Spanish and EnglishWould you...

  • Technical Account Manager, Enterprise Solutions

    hace 1 semana

    Madrid, Madrid, España Amazon A tiempo completo

    Job SummaryAmazon Web Services (AWS) is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers.About the RoleThe AWS Global Support team interacts...