Technical & Training Manager

hace 6 meses


Barcelona, España PPG Industries A tiempo completo

**Technical & Training Manager**:
**Remote work**:
As a Technical & Training manager you will help deliver, market-leading product performance to European businesses and customers via identification and specification of new product ideas, evaluation and development of skills and working practices of key technical staff; development and communication of best practice and investigation and resolution of product performance problems. Understanding of competitive product and systems performance is also required. The overall aim of this role will be support of EMEA activity focus.

**Key Responsibilities**

1. New Products

a) Work with territory teams and major customers to identify new product ideas. Develop specifications and champion ideas into the development process.

b) Active involvement in in-house trials and field trials for new product launches. Produce regular reports on regional product performance.

c) Train the trainers in new products to be launched (and where necessary customers and importers) and provide feedback on new product performance and recommendations to product managers and front end evaluation team.

2. Product portfolio management

a) Audit general product performance in the markets to ensure products and systems are performing as expected and are fully supporting sales. Where required, develop corrective measures; revise training materials and feedback problems/solutions/best practice to Product and Training managers and market teams.

b) Managing the technical part of the major claims and complaints for Refinish EMEA, in close collaboration with quality, R&D and sales.

c) Equipment Evaluation to improve process & products efficiency (sprayguns, drying lamps, etc.) TMS team is responsible to contact with key players in the industry in coordination with the regional leaders to test and evaluate our products with their new equipment, finding the best set-up to maximize the performance of our products.

3. Competition evaluation

a) Develop and maintain an understanding of competitive performance in the markets

b) Lead competitive benchmarking for the EMEA markets ensuring high-quality planning &output. Ensure that value in use arguments are fully trained into the local teams. Lead and/or provide support to regional benchmarking activities in order to develop and maintain a good understanding of competitor’s ranges and performance against PPG Group Products.

4. PPG Refinish Academy

a) Training modules creation and update for collision segment in connection with the Segment Director. Providing new courses and to teach run training/follow-up sessions to the trainers (Train the trainers) and regional leaders.

b) Expanding the skills and our P2P Methodology with the regional TMS leaders and support the deployment plan for OEM, Influencers, end users and Distributors.

**Qualifications**

1. Required 5 years practical refinish customer-facing experience or 5 years Central Technical Service and able to quickly develop a high level of practical credibility with lead country trainers and technicians

3. Experienced in the delivery of refinish technical training in a multinational environments.

4. Work to and demonstrate the highest standards of technical training.

5. Strong people and communication skills with both internal staff and customers.

6. Work environment - Approx. 40% travel.

7. Work knowledge of Microsoft Office.

8. Fluent English spoken and written. A second European language would be an advantage

**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

**We are "One PPG" to the world.**

**We trust our people every day, in every way.**

**We make it happen.**

**We run it like we own it.**

**We do better today than yesterday - everyday.**

Benefits will be discussed with you by your recruiter during the hiring process.



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