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Technical Training Specialist, Baggage Management
hace 2 meses
Job Overview
SITA, the leading specialist in air transport communications and information technology, invites applications for a Senior Trainer, Baggage Management. We connect the global aviation industry, applying decades of experience and expertise to address core business, operational, baggage, and passenger processes.
Key Responsibilities
The successful candidate will present application use and technical support training courses across multiple product portfolios for direct and indirect customers and internal staff. This includes assistance to course development in the development and management of course content and materials for multiple products in the SITA Business Unit product portfolio.
Training Development
Develop training across SITA's Airports Portfolios with a focus on Baggage for internal and external audiences. Ensure training content is up to date with product offering. Design tools include Articulate Rise, Camtasia, Storyline, etc.
Training Delivery
Provide hands-on training sessions globally for multiple products, focusing on various audiences, such as end users, super users, and occasionally system administrators/technical support functions. Employ deep expertise in aviation operations and airport ground handling technologies. Utilize knowledge of cloud IT infrastructure and architecture to enhance training offerings and support system implementations. Ensure the effective use of productivity tools such as PowerPoint, Excel, and Word. Perform quality assurance assessments to maintain high training standards.
