Program Coordinator, Law School

hace 5 meses

Madrid, España IE University A tiempo completo

Overview:
Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn?

IE University is seeking for a **Program Coordinator** to contribute to our cutting-edge educational initiatives within the **Law School department**

**Why IE University**:
We are one of the world’s most international educational institution in the world, with more than 100 nationalities on campus. As a diverse, multicultural and inclusive institution, our goal is to make an impact on people’s lives.

The Program Coordinator is responsible for the delivery and day-to-day management of projects, activities and events relating to IEU’s single and dual degree Programs in Law. This comprises of serving as the key interface between students, Professors, and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; implementing guidelines and policies; supporting program logistics and operations and supporting faculty members to ensure a world-class experience for our students.

Reports to the leadership within the Program Management unit and oversees the work of Program Assistants when required. Will interact with the faculty, students, various IE departments, external agencies and stakeholders required for the running of the programs.

We are looking for a person to join a full-time position based in Madrid.**Responsibilities**:
**Your role as Program Coordinator** **will involve**:
Interaction with Students
- Meet with students to solve issues, offer advice, and/or give support with empathy, sensitivity, and a professional customer-oriented approach, daily.
- Co-manage the relationship with class representatives together with other team members.
- Support students facing academic difficulties or overall challenges within the Program.
- Manage (written and oral) communications with students, including all written regular communications and information points; presentations and information sessions; etc.
- Using student feedback, identify ways to improve their experience.

Interaction with Professors and Other Departments
- Liaise with Professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
- Collaborate with other IE Departments - such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Campus Life, Registrar’s Office, Maintenance Dept., International Mobility Office, Counselling etc. - to ensure a successful student experience.

Internal Operations
- Assist the Program Management Leadership in the coordination and implementation of new curricular and extracurricular innovations.
- Supervise and coordinate Program Assistants with professional maturity.
- Take responsibility for special program components, areas, initiatives, and projects.
- Maintain and enhance academic guides and all other materials for students and faculty.

Qualifications:
**To thrive in this role, you should possess the following **qualifications**:

- Bachelor’s Degree
- English and Spanish (oral and written)
- Comfortable working in multicultural environment
- Proficient in MS Office
- Strong project management skills
- Attention to detail and problem-solving skills
- Excellent communication skills and a strong customer orientation are essential

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