Dutch Customer Service

hace 4 semanas


Barcelona, España Recruit4Work S.L. A tiempo completo

Thinking about moving abroad? Take a look at Barcelona where there is a lot to do and experience. You will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of the biggest companies in communication. Want to take the next step and start this new adventure? Take a look at this job position

You will be working on a project with relatively simple processes, but accuracy is an absolute must. Dealing with questions from credit card holders and responsible for the security and protection of credit card data. Identity control, answering questions, and explaining about possible steps to follow belong to the core tasks.

There is a training program in which you will go through all the aspects of the job (the focus will be on privacy related themes). The training period consists of 5 days, of which 1 day will be practice.

Tasks
- Blocking lost/stolen credit and debit cards
- You will handle inquiries from credit card holders and ensure the security and protection of credit card information
- Identity verification, answering questions and explaining any steps are among your core duties
- Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card
- Handling claims files

**Requirements**:

- Excellent level of Dutch language (C1) and fluency in English written and spoken
- Experience as a Customer Service Agent
- Communicative and empathetic
- Disciplined and accurate
- Respectful and positive toward customers
- Solution-oriented thinking
- Patient
- Reliable

**Benefits**:

- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal card, transport card and private insurance
- 4 company outings per year
- Free fruit and coffee
- Growth opportunities

**Location**:
Barcelona, Spain



  • Barcelona, España Recruit4.Work A tiempo completo

    As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Respond to customer enquiries by telephone and email regarding...


  • Barcelona, España Adm Value A tiempo completo

    Hello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, España Adm Value A tiempo completo

    Hello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...

  • Customer Service Dutch

    hace 2 meses


    Barcelona, España Hays A tiempo completo

    Your new company From Hays we are searching a Customer Service profile with a native Dutch for a company in the optical sector located in Barcelona. The selected person will work in the Customer Service Department and will report to the Manager. Your new position Main functions Orders management. Quality customer service. Management of complaints and...


  • Barcelona, España ADM Value A tiempo completo

    Hello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, España ADM Value A tiempo completo

    Hello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, España ADM Value A tiempo completo

    Hello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, España Page Personnel España A tiempo completo

    Customer Service with Fluent Dutch & English will be responsible for: - Processing incoming customer requests and orders. - Checking the orders against the customer and purchase order agreements. - Responding to customer product inquiries and issues in a timely manner. - Liaising with the logistics department to prepare and arrange the execution of the...

  • Dutch Customer Service

    hace 2 meses


    Barcelona, España Recruit4Work S.L. A tiempo completo

    As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Tasks - You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. - Provide advice and information on facilities and services. Respond...

  • Dutch Customer Service

    hace 2 días


    Barcelona, España Recruit4Work S.L. A tiempo completo

    As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities - You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. - Provide advice and information on facilities and services....


  • Barcelona, España City Job Offers A tiempo completo

    **Dutch-speaking customer service representative in the music industry**: ** Your Profile** - Dutch** **proficiency mandatory and fluent English - **Customer-oriented** and a **results-driven** approach - Strong communication, problem-solving, and active listening skills - Some experience in customer service, it's a plus but not mandatory - Are responsible...


  • Barcelona, España JUJUR A tiempo completo

    Position: Dutch Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Log call details onto call management systems and perform call follow ups - Ensure correct presentation of the customer’s corporate and brand images in all interactions - Attend all...


  • Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Log call details...


  • Barcelona, España jobspanien A tiempo completo

    Hey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service? Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team. Our mission is to provide the best customer service experience, and we need you to help us do it!Role...


  • Barcelona, España City Job Offers A tiempo completo

    Do you speak Dutch + French and you want to live in Barcelona? Are you interested in working for a world-renowned fashion brand? We have exactly the right opportunity for you! **Dutch & French-speaking Fashion Customer Service Agent** Meet your new company: Your profile: - Fluent in Dutch and French. - Open to developing your customer service skills. -...


  • Barcelona, España City Job Offers A tiempo completo

    Do you speak Dutch + French and you want to live in Barcelona? Are you interested in working for a world-renowned fashion brand? We have exactly the right opportunity for you! **Dutch & French-speaking Fashion Customer Service Agent** Meet your new company: Your profile: - Fluent in Dutch and French. - Open to developing your customer service skills. -...

  • Dutch Customer Service

    hace 2 meses


    Barcelona, España ADM Value A tiempo completo

    Tareas As a Customer Service Agent at ADM Value for one of our clients (Resort), you will play a vital role in ensuring that our guests have a memorable and enjoyable experience during their stay. You will be responsible for assisting guests with questions, resolving issues and providing exceptional customer service. Provide recommendations and information...

  • Dutch Customer Service

    hace 3 semanas


    Barcelona, España Recruit4Work Sl A tiempo completo

    Job seekers Looking for work?Please view our  open vacancies  and apply directly, If you have further questions please fill in the following form and we'll get in touch as soon as possible.Companies Interested in hearing more from our services?Please take a look at this  page  or fill in the form below and we will get in contact with you as soon as...

  • Dutch Customer Service

    hace 1 semana


    Barcelona, España Recruit4Work Sl A tiempo completo

    Job seekers Looking for work?Please view our  open vacancies  and apply directly, If you have further questions please fill in the following form and we'll get in touch as soon as possible.Companies Interested in hearing more from our services?Please take a look at this  page  or fill in the form below and we will get in contact with you as soon as...


  • Barcelona, España City Job Offers A tiempo completo

    **Dutch + French-speaking Customer Service Agent in Barcelona** Are you self motivated and interested in a real chance to grow your career? Are your main languages Dutch and French and you want to live in the sunny city of Barcelona? Then this offer is for you! **Dutch + French-speaking Customer Service Agent in Barcelona** We are seeking Dutch + French...