Customer Service
hace 2 semanas
Descripción de la empresa
Applus IDIADA is a **global partner to the automotive industry** with over 30 years’ experience supporting its clients in product development activities by providing **design, engineering, testing and homologation** services.
IDIADA’s success in product development is built on a unique blend of highly experienced engineers, **state-of-the-art test and development facilities** and the constant drive towards innovation. The company has **2.850 professionals** and an international network of** 56 subsidiaries and branch offices in 22 countries**, ensuring its clients receive fast, customized solutions.
Descripción del empleo
Into the customer service team, integrate in the proving grounds services of IDIADA, we need to reinforce our teams with a new person.
**Responsibilities**:
- Managing Bookings of Proving Ground Clients including the management of services required by them during their stay (tracks, workshops, petrol, transport, catering, Materials, technicians, engineering services, etc...).
- Personalized attention to PG clients, offering support in any need they may have during their stay at IDIADA.
- Monitoring of the Purchase Order reception and control of client expenses so that the administration team be able to issue the invoice.
- Support to the PG Safety Briefings.
**Requisitos**:
**Profile**:
- Clear customer orientation and empathetic in dealing with clients.
- Good organizational and teamwork skills.
- Knowledge of basic computer tools (Microsoft Office)
- Work in a shifts covering evenings, Saturdays and national holidays
- Living near IDIADA and own vehicle is highly recommended.
***
**Education**:
- University or equivalent education is highly recommended.
***
**Languages**:
- High level of English is a must.
- Optional: Catalan, Spanish, German, French, Chinese, Japanese, Italian...
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